Experience:
WORK EXPERIENCE
Freelance tech chat support
Freelancer [ 1 Jan 2020 – 24 Dec 2022 ]
City: Remote
Country: United States
While worked as a freelance Tech chat support had a chance to collaborate
with diffrent teams.
Taking ownership of user problems and be proactive when dealing with user issues.
Allocating more complex service issues to the relevant IT support member
Maintained a high degree of customer for all support queries and adhere to all service management principle.uters
Devops working apprentice
corpanix [ 2 Feb 2022 – 15 Apr 2022 ]
City: Remote
Country: United States
Recently had the opportunity to collaborate with a startup as part of my DevOps journey. Took the initiative on a Kubernetes
project , after thorough validation, recommended updating the organization's Python code to a newer version.
Professional develpment period
Learning and doing projects [ 3 May 2022 – Current ]
Country: India
After completing the intern from corpanix . Moved on with selflearning and doing projects side by side while working as part
time Gig.
Done certificates in AWS,DEVOPS,CICD,Linux,GIT,BASH,PYTHON,DOCKER,KUBERNETES,TERRAFORM.
Doing Hands-on realtime projects after completing each certification .
Having hands'on projects experience and done almost 8 plus projects in cloud and devops.
Currently doing freelance projects and also working as part time in KFC.
Skills:
Tech - chat support , customer facing , aws,devops ,linux
Additionally:
Leadership
customer facing
Management
administration
Team work
