Resume Reliable Receptionist & Customer Service Professional with Caregiving and Administrative Experience in Norway Svalbard

Nanny & Elderly Caregiver — Various Families, The Gambia 2019 – 2022 • Provided daily care, companionship, and household support for children and elderly clients. • Developed strong responsibility, patience, and organizational skills. • Adapted quickly to different environments and tasks. Receptionist — Dalaba Hotel, The Gambia 2022 – 2024 • Welcomed guests, managed check-ins/check-outs, and handled reservations efficiently. • Maintained excellent customer service and front desk operations. • Gained strong communication, multitasking, and problem-solving skills. • Quickly learned and adapted to new responsibilities as needed.

Bachelor’s in Computer Science (Online) — University of the People 2024 – Present • Pursuing a comprehensive degree in computer science with focus on software development, problem-solving, and technology applications. High School Diploma — St. Peter’s Technical Senior Secondary School, The Gambia Graduated: 2022 • Achieved exceptional results in the West African Examinations. • Participated in volunteer work and community service, developing leadership and teamwork skills.

Customer Service & Communication: Experienced in front desk operations, guest relations, and providing excellent service. • Caregiving & Responsibility: Skilled in childcare, elderly care, and maintaining safe and supportive environments. • Adaptability & Fast Learner: Able to quickly learn new tasks and adapt to different work environments. • Organizational Skills: Experienced in managing schedules, bookings, and administrative tasks efficiently. • Teamwork & Collaboration: Comfortable working in teams, supporting colleagues, and contributing to a positive work environment. • Technical Skills: Basic computer skills, familiar with MS Office, online tools, and currently studying software development. • Languages: Fluent in English.

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