Resume Customer Service / Office Staff in Philippines

Operator (Utility Vehicle/Own Business) Year 2011 - 2016 Task and Responsibilities: Responsible for checking the safety and general condition of the vehicle, including gas, oil, and other fluid levels, lights, and brakes. Commercial Services Specialist (Data Entry) Year 2006 – 2008 Maynilad Water Services Inc. Task and Responsibilities: Handles customer’s request concerning turn on and off of water supply and maintains the record of all such actions. Prepares information and forms regarding the request and/or billings for special, final and private reading of water meter. Answers inquiries and gives information concerning water meter reading and checks on new accounts to ensure proper billing. Commercial Services Analyst (Documentation) Year 2005 – 2006 Maynilad Water Services Inc. Task and Responsibilities: Receives and resolves inquiries and complaints by customers concerning high or incorrect billings, services changes and connections, change name and address, service installation, meter repairs, sidewalks and street restoration and other problems that arises. Prepares forms for change address of customer for data processing. Cashier ( Balancing of Cash & Checks) Year 2003 – 2005 Maynilad Water Services Inc. Task and Responsibilities: Accepting water bill payments of the customers. Balancing of cash and checks of the daily collections. Process cash and checks order receives as payment of water bill. Forwarding of everyday report to the Main Office. Record a daily collection report to the cash book. Established and maintains records and files.

College (Graduate) Year 1995- 2002 National College of Business and Arts Bachelor of Science in Business Administration, Major in Computer Management

Knowledge in Windows 10, Microsoft Tools. Basic knowledge in Photos and Video editing. Some software and hardware experience. Excellent personal motivation with a proven ability to build and work. Interact and work well with people at all levels. Able to define and analyze problem areas. Typing speed 30-40wpm. Can drive vehicles both automatic and manual.

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Customer Service Personality Workshop April 6, 2006 - April 7, 2006 May K Learning Center Inc., Assistant to the programmer May 2,1996 – May 31, 1996 Civil Service Commission (under the Management Information Office)