Skills:
TEAM WORK
TIME MANAGEMENTS
Excellent customer service and guest relations
Team leadership and staff supervision
Front desk and reservation management
Problem-solving and decision-making skills
Time management and multitasking ability
Budgeting and cost control
Hospitality operations and quality assurance
Additionally:
Strong communication and interpersonal skills
Guest satisfaction and complaint handling
Staff training and performance monitoring
Event planning and banquet management
Inventory and supply management
Marketing and promotional strategies
Attention to detail and high service standards
