Experience:
Dispatcher/call center agent
Skills:
Route planning and optimization
Fleet coordination and tracking
Delivery scheduling and time management
Communication with drivers and customers
Knowledge of GPS and dispatch software (e.g., SAAPAD or similar)
Problem-solving and quick decision-making
Additionally:
Currently residing in Kuwait, with 9 years of experience at Danish Bakery as Dispatcher, Call Center Agent, and Logistics Coordinator.
• Multilingual: Fluent in English, Hindi, Nepali, and Arabic — capable of communicating with diverse clients and drivers.
• Experienced in using dispatch and warehouse systems (SAAPAD system) and maintaining detailed delivery records.