Resume Finance in Kenya Nairobi

OCT 2023 – MAY 2025 Senior Relationship Manager | Arab Bank - Syria ($129M AUM, Q1 2025) ǀ Led a diverse portfolio of 25 corporate, SME, and HNWI clients amounting to $8M across sectors including trade, hospitality, agriculture, real estate, and industry. Managed the end-to-end relationship cycle, from client acquisition and credit structuring to compliance oversight and portfolio growth. • Structured and managed facilities such as revolving loans, overdrafts, one-time operations, and LGs. • Prepared comprehensive credit packages, performing full due diligence, financial and qualitative analyses, and risk assessments before submission to credit review and committees. • Achieved 12% portfolio growth in 13 months, maintaining 100% client retention. • Coordinated with cross-functional teams including Credit Review, Legal, Compliance, Operations, Trade Finance, and external stakeholders such as central bankers, other bankers, and appraisers. • Mentored 5 junior officers, training them in credit preparation, financial analysis, policy adherence, and professional communication. • Proactively monitored client accounts, portfolio performance, and due payments, contacting clients to ensure timely settlements and prevent delinquencies. • Maintained zero complaints and zero audit issues throughout tenure. • Utilized Excel, Business Objects, and BANKS banking system for reporting and analysis. AUG 2022 – OCT 2023 Relationship Manager | Arab Bank - Syria ($99M AUM, Dec 2023) ǀ Managed and grew a portfolio of 21 clients across multiple industries, ensuring exceptional relationship management, compliance, and financial performance. • Drove 250% portfolio growth within 14 months through new client acquisition, upselling, and retention strategies. • Independently prepared detailed credit applications, conducted site visits, and presented recommendations and risk ratings for approval. • Collaborated closely with internal departments (Credit, Legal, Compliance, Trade Finance, Operations) to ensure smooth and compliant service delivery. • Supported junior staff with credit preparation and client management, mentoring them on technical and procedural matters. • Maintained a spotless record of zero audit issues and zero client complaints, earning promotion to Senior Relationship Manager for outstanding performance. • Utilized Excel, Business Objects, and BANKS banking system for reporting and analysis. FEB 2020 – JUL 2022 Assistant Relationship Manager | Byblos Bank Syria ($138M AUM, Jun 2022) ǀ Supported the RM and SRM in managing a portfolio Exceeding $5M across SMEs, corporates, and HNWIs, while handling some clients directly. • Prepared complete credit packages independently, including financial analysis, document verification, due diligence, and site visits, • Supported audits, client operations (LGs, checks, transfers, withdrawals, transfers, and account maintenance), and daily portfolio follow-up. • Built strong technical expertise in financial and credit analysis, SWOT assessment, credit reporting, and executive summaries. • Developed a thorough understanding of banking operations and interdepartmental coordination, ensuring accurate and timely client service. • Utilized Excel and Temenos T24 banking system for reporting and analysis. JUL 2018 – FEB 2020 Relations Assistant Officer | Bank of Syria and Overseas ($318M AUM, Dec 2019) ǀ Started career in banking, providing operational and analytical support to relationship managers handling SME and corporate portfolios. • Prepared 18 credit files in one year, ensuring complete documentation and timely submission. • Supported RMs with report preparation, and client interactions, while gaining foundational knowledge of credit structuring, compliance, and banking. • Used ICBS (Oracle banking system) and Excel for data management and client reporting.

Master of Business Administration- SEP 2022 Bachelor of Economics- Business Administration- MAY 2016

Skills Technical: Portfolio Management • Financial Analysis & Modeling • Credit Structuring • Financial Reporting • Due Diligence • Banking Operations • Regulatory Compliance. Soft: Relationship Building • Cross-Team Collaboration • Adaptability • Critical Thinking • Problem Solving • Attention to Detail.

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Languages English (Fluent) • Arabic (Native) • French (Basic, in progress) Links LinkedIn Portfolio