Stores - Purchases - Procurement
Experience:
Cash Counter Executive / Accountant
Nishat Linen Pvt. Ltd — Multan, Pakistan
Jan 2019 – Feb 2023
Performed accurate cash handling, reconciliation, and transaction processing to ensure smooth financial operations.
Managed invoicing, refunds, credit settlements, and maintained error-free customer transaction records.
Resolved customer queries professionally, ensuring a high standard of service in a fast-paced retail environment.
Supervised and guided shift staff, promoting teamwork and maintaining operational efficiency.
Handled telephone calls and emails, providing timely responses and support to management.
Suggested additional items to customers, contributing to improved sales performance.
Prepared daily sales reports, inventory summaries, stock transfer records, and staff-wise daily target reports.
Ensured accurate documentation of stock on hand, invoice-wise sales, and inventory movements.
Senior Sales Executive
Nishat Linen Pvt. Ltd — Multan, Pakistan
Sep 2017 – Jan 2019
Organized daily product displays and ensured timely inventory replenishment.
Collaborated with team members to complete routine tasks and maintain store standards.
Managed inventory levels to achieve optimal stock availability.
Fulfilled customer needs, addressed feedback, and maintained strong customer relations.
Reported customer inquiries, issues, and suggestions to the Manager for timely resolution.
Education:
Bachelor of Science (B.Sc.)
Bahauddin Zakariya University (BZU), Multan
2015 – 2017
Intermediate (F.Sc.)
Board of Intermediate & Secondary Education (BISE), Multan
2013 – 2015
Matriculation
Board of Intermediate & Secondary Education (BISE), Multan
2010 – 2012
Certifications
IELTS — British Council
MS Office Diploma — Govt. Alamdar Degree College, Multan
(Word, Excel, PowerPoint, Access, Outlook)
Skills:
Technical Skills
MS Office (Word, Excel, PowerPoint, Access)
Outlook & Email Management
Cash Handling & Reconciliation
Invoicing and Billing
Inventory & Stock Management
Daily Sales Reporting
Retail Software: Microsoft Dynamics AX Retail, MPOS 365
Professional Skills
Strong Numerical & Analytical Ability
Customer Service & Query Handling
Team Coordination and Staff Supervision
Attention to Detail
Problem-Solving & Decision-Making
Time Management & Multitasking
Effective Communication
Languages
Urdu — Native
Punjabi/Saraiki — Native
English — Fluent
Additionally:
Certifications & Training
IELTS — British Council
MS Office Diploma — Govt. Alamdar Degree College, Multan
Customer Service Training — Abacus Consulting, Lahore
Customer Selling Process Training — IRS Multan
Team Building & New Employee Orientation — Nishat Linen
Microsoft Dynamics AX Retail Software Training — Lahore
MPOS 365 Training — Multan
Fire Safety & Firefighting Training
Interests & Hobbies
Reading books
Internet research & learning new skills
Sports: Football, Ludo
Personal Details
Nationality: Pakistani
Date of Birth: 08 October 1994
Marital Status: Married
Passport: GS0764901
CNIC: 36...0-9