Resume Administrator/Office assistant/Secretary/Team Lead/ Sales/ B2B/B2C in Portugal Lisbon

Political and Government Assistant │ Meta,  Teleperformance Portugal • Supported 50+ global clients (UNICEF, UNHCR,UK Governments and NGOs, Médecins Sans Frontières, ICT Authority Kenya, etc.) with Meta Ads, policy compliance, and platform troubleshooting • Resolved technical issues with Meta Pixel, Conversions API, and billing thresholds, improving campaign performance • Guided clients through Meta's political ad policies and verification processes • Maintained 98% QA KPI over 12 months, reflecting high-quality support and client satisfaction • Skills: Meta Business Suite, Facebook Ads, Ads Manager, Instagram, CRM, ChatGPT, Agent Connect AI, SRT Workplace, Outlook, iSNAP, IDD, Payments tool, Microsoft CoPilot, OpenAI, Microsoft Office, Meta Policies, Google Drive Tattoo Artist │ Self-Employed,  Bucharest • Grew and managed a loyal client base and my own brand through personalized service and strategic social media engagement. • Skills: Adobe Photoshop, Instagram Ads, Procreate, Client Relationship Management Receptionist - Internal Communication & Operational Support │ RDS / Digi 24 TV,  Bucharest • Coordinated news company access and escorted high-profile visitors, including political figures. • Tool skills: Microsof Office, Outlook PR Assistant │ Universal Music Romania,  Bucharest • Managed digital content and PR campaigns, including press releases, social media, and media outreach. • Content editing and updating on Digster Music and GetMusic platforms • Tool Skills: Digster platform, GetMusic, Outlook, Microsoft Office Sales Consultant │ Musette,  Bucharest • Provided personalized customer service and drove sales through product recommendations Manager Assistant - Administrative & Cross-Departmental Support │ Rin Grand Hotel,  Bucharest • Supported hotel operations and staff coordination • Tool skills: Microsoft Office, Outlook Promoter - Product Presentation & Customer Engagement │ BrandsOn,  Bucharest • Promoted products and engaged customers to boost brand visibility and drive point-of-sale interactions.

Bachelor's degree in Fine Arts/Painting National University of Arts  Bachelor's degree in PR / Advertising National School of Political and Administrative Studies Undergraduate in Economics "Virgil Madgearu" High-School 

With a proven track record at Meta, I excel in policy and compliance advisory, leveraging Meta Business Suite to support global clients. I foster strong relationships through effective B2B communication and achieved a 98% QA KPI.

English

Citizen Climate Bucharest  • Role: Advocacy & Public Policy Volunteer • Supported the lobbying efforts of Citizen Climate International. • Participated in meetings with ministers and parliamentarians. "Dracula Bass" Jazz Festival  • Role: Event Support Volunteer • Assisted the organizing team with event preparation. • Gained hands-on experience in event logistics.