Resume HOSPITALITY MANAGEMENT/RECRUITMENT in Australia sydney

Recruitment Marketing Manager (In partnership with Vikmac Ajiralink Agency) Al Hakeem Group of Companies – Doha, Qatar Aug 2025 – Present • Developed recruitment marketing strategies improving candidate flow. • Built partnerships supporting major manpower sourcing operations. • Conducted market analysis to guide targeted recruitment outreach. • Coordinated client communications to ensure smooth recruitment processes. • Increased brand visibility through structured marketing campaigns. • Used CRM platforms to track recruitment leads and improve conversions. Administrative Assistant Forbes Global Agency transferred to Vikmac Ajiralink Agency) – Nairobi, Kenya Jan 2023 – Present • Managed high-volume calls, emails, and client communications. • Processed passports, travel documents, and worker clearances. • Supported HR with recruitment, onboarding, and documentation. • Handled invoices, expense claims, and financial records. • Maintained organized filing systems for fast document retrieval. • Ensured data confidentiality and compliance with standards. Receptionist & Cashier Lavender Garden Hotel – Mombasa, Kenya Jan 2022 – Jan 2023 • Managed guest check-ins, check-outs, and front desk operations. • Processed payments, issued receipts, and balanced daily accounts. • Resolved guest inquiries and coordinated service requests. • Handled phone and email reservations. • Maintained accurate documentation and guest records. Front Office & Hospitality Intern North Coast Beach Hotel – Mombasa, Kenya Feb 2021 – May 2021 • Supported reception, guest assistance, and cashiering. • Assisted F&B;, housekeeping, procurement, and admin tasks. • Managed guest inquiries and complaints professionally. • Prepared daily transaction and cash reports. • Provided multidepartment support in a high-volume hotel environment.

EDUCATION Diploma in Hospitality Management – Kenyatta University (2021) KCSE – Mwasere Girls Secondary School (2017)

• Front Desk Operations & Guest Relations • Customer Service & Client Support • Administrative Support & Office Coordination • Cash Handling & POS Operations • Reservations & Switchboard Operations • Data Entry & Records Management • F&B; & Housekeeping Operations Support • HR & Travel Documentation Assistance • Microsoft Office (Word, Excel, Outlook) • Confidentiality & Professional Conduct

English

Professional • Organized • Reliable • Adaptable • Strong Interpersonal Skills • Fast Learner