Resume Customer Service Representative, Office Assistant in Bulgaria Sofia

Customer Service Representative, Branch Executive Officer/Administrative Officer

Bachelor's Degree

• Database Management & Reporting • Customer Relationship Management (CRM) • Data Accuracy & Security • Client Onboarding & Retention • Microsoft Office Suite (Excel, Word, PowerPoint, Access) • Finacle Banking Software • Marketing & Customer Engagement Support • Communication & Interpersonal Skills • Teamwork and Multitasking

English

Proactive and detail-oriented professional with proven experience in customer relationship management, database handling, and administrative operations. Skilled at maintaining accurate customer data, and supporting marketing and communication initiatives. Adept at building strong client relationships, resolving issues efficiently, and ensuring data integrity to support business growth. Passionate about leveraging technology and organization to enhance customer satisfaction and operational efficiency.