Resume CONSTRUCTION JOB in Latvia Olaine

WORKING EXPERIENCE 1. Covenant University ● Assistant Registrar (Admissions Officer on Admission Matters) September 2022: Till Date Duties • Preparation of programmes requirement (University and JAMB Platform) • Attend to enquires on different platforms (Phones, emails, Office and Social Media) • Sales of Application Forms (National and International) • Conduct CUSAS Screening (Aptitude Test and Interview) • Assessment, Selection and Admission (National and International) • Verification of Results • Processing and submission of Admitted Students on JAMB CAPS • Generation of Matriculation List and Matriculation Numbers • Presentation of Admission Report • Prepare and secure approval of roadmap for admission activities. • Initiate the activation of the portal via CSIS. • Collates the list of programmes and requirements from departments. • Initiate the placement of advert for the sales of application form. • Provide relevant information for the CUSAS Committee for adequate decisions on admissions. • Supervise during the screening exercise. • Seeks approval for the admissions criteria and other determinants required. • Conducts verification of results submitted by applicants. • Generate the list of Admitted Students (National and International) and post it on the Website. • Process the new Admitted students on JAMB CAPS. Covenant University ● Human Resource Officer (HR ACADEMICS MATTERS) August 2018: September 2022, I am in charge of Academic Matters, in which my activities center on the following HR assignments; • Facilitate a supportive work environment and an engaged workforce consistent with Covenant University’s mission, core values, and culture; • Partner with leadership in analyzing, interpreting, and forecasting workforce trends for the department(s) and identify and monitor key HR metrics (vacancy and turnover rates, aging demographics, etc.); • Advise and consult with departmental leaders on operational decisions, facilitate the development of departmental systems or protocols that promote HR strategy (talent, engagement, and health and well-being), and ensure the various Covenant University policies and procedures are followed; • Serve as a departmental resource on human resource policies, and processes; o interpret and apply HR policies and procedures o administer departmental protocols and best practices, ensuring that department rules, policies, practices, and programs meet legal/regulatory standards and are in compliance with Covenant University policies; recommend new policies or changes to exist policies o resource for employees for resolving workplace issues o evaluate and respond to presenting human resource issues and when appropriate consult with collegiate, division, and University Human Resources, or refers the individual to other campus resources o assess and anticipate HR-related needs • Operationalize HR programs and services, (e.g. Performance Management, Recruitment and Retention, Reward and Recognition, Compensation, Learning and Development, Employee Health, Well-being and Safety, Employee and Labor Relations, Leave Management, etc.); • Function as a communication liaison; identify and share departmental issues, concerns, and needs with Senior HR Leadership and University HR leadership. A resource for information for their respective departmental leadership and employees; • May initiate, review and/or approve HR transactions at the department level; • Participate in process reviews, policy development teams, and other opportunities for campus involvement with University HR if supported by Senior HR Leader; 2. MTN NIGERIA Customer Service Representative. January 2016- April 2018 • Manage large amounts of incoming phone calls • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call-handling quotas • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution • Keep records of customer interactions, process customer accounts, and file documents • Follow communication procedures, guidelines, and policies • Take the extra mile to engage customers 3. Nohill Venture Logistics Manager February 2014- November 2015 • Coordinate and monitor supply chain operations • Ensure premises, assets and communication ways are used effectively • Utilize logistics IT to optimize procedures • Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements • Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs • Communicate with suppliers, retailers, customers, etc. to achieve profitable deals and mutual satisfaction • Plan and track the shipment of final products according to customer requirements • Keep logs and records of warehouse stock, executed orders, etc. • Prepare accurate reports for upper management 4. Nath Folorunso Venture Assistant General Manager November 2011- January 2014 • Oversee the Construction Allowance process for the retrieval of funds on store build-outs • Translate and implement key organizational programs into field office prototypes and customize for each project/office as required, including Branding, technology, security, maintenance, and business development programs, Performs site visits as required • Analyze project timeline and costs and implement corrective actions to keep the project on track and within budget • In addition, the Accounting Manager will be assigned to prepare the financial statements, annual budgets, and CAM and tax reconciliations for some of the buildings within the portfolio that is being consolidated • Oversee staff assigned to the maintenance of a central database housing property floor plans, space configurations, furniture layouts, seat assignments, reconfigurations of offices and cubicles • Oversee the allocation of building space, office layouts, furniture and cubicles, for moves, adds, and changes • Represent Le Chateau to landlords, including communication of property management issues, tenant correspondence, and participation in landlord negotiations • Oversee the Real Estate Department’s reports & records • Manage facilities team in their work to support Company locations • Participate in planning and directing the purchase, sale, leasing and development of real estate properties. PROFESSIONAL ACHIEVEMENTS: • Implemented streamlined admission processes at Covenant University, resulting in improved efficiency and enhanced applicant experience. • Successfully conducted training sessions on HR policies and procedures, contributing to better understanding and compliance among staff members. • Implemented cost-saving measures in logistics operations at Nohill Venture, resulting in a 15% reduction in operational expenses. • Led cross-functional teams to develop and implement strategic initiatives aimed at enhancing customer satisfaction and retention at MTN Nigeria. • Received commendations for outstanding performance and dedication to duty from senior management at various organizations.

BSC ECONOMICS

SPECIAL SKILLS AND COMPUTER LITERACY • Understanding of labor laws and disciplinary procedures • Proficient in MS Office; knowledge of HRMS • Outstanding organizational and time-management abilities • Excellent communication and interpersonal skills • Problem-solving and decision-making aptitude • Strong ethics and reliability • Problem-Solving • Customer Service • Educational Leadership • Logistic Management • Project Management • Procurements Management

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EXTRA-CURRICULAR ACTIVITIES: • Volunteer Work: Actively involved in community outreach programs organized by LFC Cannaland, providing support to the underprivileged. • Sports Participation: Regularly participate in recreational sports activities, promoting teamwork and physical fitness. • Creative Writing: Engage in creative writing exercises as a hobby, fostering creativity and expression outside of the professional realm. • Professional Development: Attend seminars and workshops on leadership and personal development, continuously seeking opportunities for growth and learning. • Mentoring: Serve as a mentor to aspiring professionals, offering guidance and support in career development and personal growth.