Education:
Advance International Hospitality Management Course
Skills:
Customer Service Excellence
Communication & Interpersonal Skills
Sales & Persuasion (Telephonic & In-person)
Client Relationship Management
Problem-Solving
Time Management
Attention to Detail
Adaptability
Additionally:
Multilingual: Fluent in Bengali, English, and Hindi
Willing to work in rotational shifts, weekends, and holidays
Strong understanding of customer service standards in hospitality, retail, and wellness sectors
Experience in inter-state work environments and diverse team coordination
Recognized for service excellence and leadership (Employee of the Month awards)
Comfortable with sales targets, client engagement, and performance-driven roles
Good knowledge of health, safety, and hygiene compliance
Physically fit and capable of handling operational and field-based responsibilities
Open to learning, training, and career growth opportunities
