Manager - Secretary - Communication
Experience:
I have over three years of experience in customer-facing roles at MDG Consumer Financing, where I worked as a Customer Support and Sales Specialist. I managed customer accounts, handled inquiries via phone, email, chat, and in person, assisted clients with financing options, resolved account and payment issues, and consistently met service and sales targets in a fast-paced environment.
Education:
I completed my secondary education in Financial Administration at the Economics and Trade School in Prijepolje, graduating with excellent results.
Skills:
Customer support and service, sales and upselling, personal account management, professional communication, conflict resolution, problem-solving, CRM familiarity, financial product knowledge, Microsoft Office, and accurate record keeping.
