Experience:
With 11 years of progressive experience as a senior Pharmacist in healthcare Revenue Cycle, Medical insurance billing, I possess in-depth knowledge of medical coding practices, particularly in determining medications & consumable coverage/ noncoverage, contributing to accurate claims processing and reimbursement and
still currently playing an active role., My passion to put Clients first, relevant
practical experience, attention to detail, eagerness to manage a larger reputed
sector makes me an excellent candidate.
Senior Pharmacist Cum Pharmacist In-Charge :
Burjeel Holdings: Abu Dhabi, UAE : 11/2024 – 09/2025
Aster Pharmacies Group Abu Dhabi, UAE: 04/2014– 08/2024
Inventory Management: Stock Monitoring & preparing the report for placing
orders to the suppliers/Direct manufacturers & Expiry Management.
Direct day to day Unit operations, implementing strategies, review and,
document department KPIs and, goals, SOPs, manual procedures and, work
instructions to meet organizational objectives.
Can take care of all management Operations & activities for smooth functioning.
Attending superior’s team meetings & sharing best practices with colleagues.
Analyze and manage clients complaints addressed through all mediums (phone
call, Fax, in-person, customer satisfaction meter cards).
Monitor and report Adverse Drug Reaction and Drug Interactions.
Acting superior to the team. Ensuring DOH protocols are efficiently implemented
to meet both internal and external best standard practices.
Represent accurate details in crucial management meetings.
Ensure diverse knowledge of insurance payers, table of benefits and verification
process is maintained accurately.
Work closely with IT to automate the processes in an innovative manner to
reduce turnaround time and increase resource efficiency.
Work in close collaboration with the revenue cycle team, Contact center
scheduling, HIMS billing, charge review, denials management teams.
Skills:
Participated in DOH-organized conferences on Malaffi, Abu Dhabi’s Health
Information Exchange (HIE) for secure, real-time patient data sharing.
Medical Authorization & Pre-Authorization, Pharmacy Benefit Management (PBM),
Department of Health (DOH) Abu Dhabi Regulations, Health Insurance Policies & SOB’s
awareness.
Microsoft Office Applications: Word , PPT, Microsoft Excel (Pivot Tables, VLOOKUP),
Outlook.
Communication system: CRM, Contact center Hunt line call management.
Additionally:
Active Participation in COVID-19 Health awareness Programs & execution in variety of projects in the areas of community development & support, medical & wellness.
Certified by Govt. of DUBAI as ‘‘Dubai Way Service Ambassador’’.
