Resume Teacher in Bahrain Manama

HR Admin / Product Quality Checker BAMBUHAY Production – Carranglan, Nueva Ecija February 2021 – November 2021 Conducted orientation sessions for newly hired employees regarding company policies and regulations. Ensured strict compliance with company rules and operational standards. Oversaw order processing through company websites to ensure accuracy and efficiency. Inspected and ensured product quality prior to delivery or customer pick-up. Kaizen Staff – Customer Relations Officer & Insurance Processor Toyota Baguio City – Baguio City August 2022 – June 2023 Provided timely and effective responses to customer inquiries, concerns, and service issues. Developed and presented improvement proposals to senior management to enhance customer satisfaction. Managed Toyota Baguio City’s Facebook page and email communications. Facilitated car insurance processing and coordinated with relevant departments. Prepared weekly and monthly reports on customer feedback and satisfaction levels. Customer Service Representative Concentrix Baguio – Baguio City September 2023 – January 2025 Managed financial accounts, primarily credit cards, handling Tier 3 complexity concerns. Ensured customer account security by monitoring and preventing fraudulent activities. Assisted with card replacement processes related to fraud detection. Addressed general and account-specific inquiries regarding credit card services. Resolved product and service issues while providing continuous technical support to customers. Substitute Teacher (Multi-Grade) Saguitlang Elementary School – Tuba, Benguet January 2025 – May 2025 Taught Grades 3 and 4 across all curriculum subjects. Designed engaging lesson plans aligned with curriculum standards and diverse learning needs. Developed instructional materials promoting creativity, critical thinking, and active learning. Maintained a positive and disciplined classroom environment through effective management strategies. Implemented classroom rules and procedures to foster a respectful and productive learning atmosphere.

Bachelor in Elementary Education, 2018 – 2012 Benguet State University Master of Arts in Elementary Education, 2023 – 2024 Baguio Central University

SKILLS Critical thinking Effective communication Ability to work well under pressure Record-keeping and following protocols Proficiency in Microsoft Word, Excel, PowerPoint, and Google Sheet

English

CERTIFICATES CIVIL SERVICE PROFESSIONAL EXAM PASSER, 08/07/2022 WEB DESIGNING (60 HOURS), 07/2023 Northridge Institute of Business and Technology Inc., Baguio City EMCEEING AND HOSTING FOR ADVANCED – LEVEL 1 (LICENSED), 07/2022 S.M.A.R.T. Fits – Professional Training Centrum, Baguio City TRAIN THE TRAINER PROGRAM (60 HOURS), 06/2022 S.M.A.R.T. Fits – Professional Training Centrum, Baguio City