Logistc and customer support
Warehouse - Logistics - Customs
Experience:
Retail & Warehouse Operations Manager (2021-Present)
- Managed daily retail and warehouse operations, delivered customer service, oversaw inventory control(SAP, Excel, WMS), coordinated order picking and logistics, supervised and trained staff.
Seasonal Agricultural Assistant (Volunteer, Feb 2024 - Jul 2024)
- Supported farming operations, assisted with crop care, harvesting, logistics, operated agricultural machineryunder supervision, contributed to community-based agricultural projects.
Education:
- Higher Secondary Certificate (Science) - GPA 5.0, 2023
- IELTS Academic Band 6.0
- Certifications in livestock, poultry, fisheries, and agriculture
Skills:
- Customer service excellence
- Retail and store management
- Inventory control (SAP, Excel, WMS)
- Order picking and warehouse operations
- Team leadership and supervision
- Digital communication (Zoom, Teams, Slack)
- Agricultural machinery operation
Additionally:
- English: IELTS Band 6.0 (Intermediate-Upper)
