Resume Translation, Teaching, Tourism, Construction in Russia Moscow

Flight attendant January 2025 — now (1 year and 1 month) - Elite customer service in economy and business class: providing impeccable service to passengers with different expectations - Possession of a First Aid certificate, direct provision on board - Intercultural communication and conflict resolution: daily professional communication with passengers and colleagues in four languages: Turkish (native), English (C1), French (native), and Russian (basic, A2). The ability to calm a nervous passenger, resolve everyday conflicts in the cabin, and create a comfortable multicultural environment on board - Working in a team under stressful conditions: well-coordinated work in an international crew under conditions of a shift schedule, jet lag, and increased responsibility - Management of onboard resources and reporting: control over cabin provision, work with onboard documentation, inventory, and compilation of reports on incidents (medical, conflict) at the end of the flight Corendon 1 year and 7 months French Language Translator April 2023 — October 2024 (1 year and 7 months) - Development and implementation of exciting excursions in Marmaris, Turkey - Professional translation and cultural mediation: provided a full cycle of language support, simultaneous interpretation during negotiations, written translation of menus, contracts, and information materials - Guest experience management and logistics: full organization of the client's day, including transportation, restaurants, museum tickets, and coordination with drivers and local partners - Presentation of Turkey's cultural heritage: transformed a standard tour into a memorable cultural experience Gold tourisme 4 months Sales Manager February 2024 — May 2024 (4 months) - Sales and customer base development - Consultations and individual approach: conducted in-depth analysis of customer needs (family vacations, romantic trips, excursion programs) and developed personalized offers based on them - Intercultural communications and service: Effectively used knowledge of French and cultural nuances to establish a strong connection with customers - Working in a competitive environment and achieving goals: Worked in a highly competitive market in Brussels. Systematically met and exceeded monthly sales targets (KPI)

High School

C1 English, C1 French, A2 Russian, Business Communication, Organizational skills.

English

I am a highly adaptable professional with a strong ability to learn new roles, systems, and processes quickly. I approach unfamiliar tasks with curiosity and discipline, allowing me to become effective in diverse work environments in a short time. I am comfortable taking on new responsibilities and continuously improving my skills to meet organizational needs.