Handymen - Working specialties
Experience:
A proactive and results-oriented Pharmacy Store Manager with over 5 years of practical experience in overseeing pharmacy operations, managing inventory, and delivering high-quality patient care. Skilled in handling both over-the-counter (OTC) and prescription sales, driving health promotion programs, and building strong professional relationships with healthcare providers. Experienced in team leadership, staff training, and strategic decision-making in a dynamic pharmacy setting. Recognized for enhancing pharmacy performance through innovative strategies, improving sales profitability, and maintaining strict compliance with healthcare regulations. Strong expertise in medication dispensing, medicine usage reviews, and exceptional customer service. Holds a BBA and a Diploma in Pharmacy (D Pharm), with comprehensive knowledge of healthcare regulatory standards.
Education:
I am currently pursuing a Bachelor of Business Administration (BBA) at Datta Meghe Institute of Higher Education in Wardha, India, with an expected completion date of 01/2024. In addition, I hold a Diploma in Pharmacy (D Pharm) from Sandip University in Nashik, Maharashtra, India. My academic background is complemented by various certifications, including Pharmacy Regulatory Training, Customer Service Excellence in Healthcare, and Advanced Inventory Management Techniques. Furthermore, I have completed additional training courses such as MS-CIT and CPC Medical Coding Training from UG Training Academy, which took place from May 10, 2023, to July 14, 2023.
Skills:
Clinical Stock Management
Medication Dispensing
Healthcare Regulatory Knowledge
Patient Care & counselling
Inventory Management
Sales Leadership
Team Leadership & Staff Supervision
Customer Service Excellence
Health Promotion & Community Outreach
Decision-Making & Problem Solving
Training & Mentoring Staff
FMCG Sales Strategies
Time Management
Additionally:
I have successfully increased monthly sales by 25% through targeted promotional strategies and suggestive selling. By implementing innovative ideas, I enhanced team productivity by 30%. Additionally, I organized 10 health awareness campaigns, effectively raising community awareness on key health issues. I also streamlined the medicine delivery service, reducing delivery times by 50%, which significantly boosted customer satisfaction.