Experienced System Administrator & IT Support Specialist | 6+ Years in IT Infrastructure Management
Top Management - Directors
Experience:
A highly dedicated System Administrator with 6+ years of experience in IT support, system administration, and infrastructure management, skilled in server management, cloud hosting, network troubleshooting, and security. Currently seeking to contribute expertise to a dynamic organization in Dubai.
Education:
Bachelor of Technology (2019-2022) from National Academy of Technology, India; Diploma in Hardware & Networking (2019) from Jetking Institute, India; Senior Secondary and Secondary Education (2016 & 2018) from St. Mary’s Inter College, India.
Skills:
Proficient in system administration, cloud technologies (QuickBooks, Sage, etc.), Microsoft solutions (Office 365 setup, migrations), network administration (DNS, DHCP, VPN), and security tools (IDrive, Arq Backup). Experienced with IT support tools (VNC, TeamViewer), Active Directory management, and issue resolution through ticketing systems like Zoho.
Additionally:
Strong problem-solving skills with a keen ability to troubleshoot and resolve complex IT issues efficiently. Excellent communication and team collaboration abilities, ensuring smooth operations in high-pressure environments.