Experience:
Pharmacist | Ruby Hall Clinic Hospital | April 2014– Present
Processed transactions using cash, credit, and debit payment methods, providing patients with receipts for accurate
record-keeping.
Assisted patients in selecting appropriate products and provided detailed information, increasing customer
satisfaction and retention.
Developedandmaintained positive relationships with patients, fostering loyalty and repeat visits.
Operatedthe cash register with precision, ensuring smooth and error-free transactions.
Workedflexibly to cover extra shifts during busy periods, maintaining optimal staffing levels.
Guidedcustomers in locating desired products or suggesting alternatives, improving the overall customer experience.
Ensuredcleanliness and organization of the pharmacy, maintaining high hygiene and presentation standards.
Documentedstock levels, performed inventory checks, and coordinated procurement to meet demand.
Delivered personalized customer service, promoting products and services tailored to customer needs.
Education:
Diploma in Pharmacy | Beed District Board | India | 2013
Skills:
Healthcare Operations Management , CustomerService
Additionally:
Detail-oriented professional with a background in healthcare customer service and operations management. Experienced
in fostering strong customer relationships and enhancing satisfaction levels through personalized services. Adept at
ensuring operational efficiency, improving patient loyalty, and streamlining workflows to meet business objectives.
Seeking to apply customer-centric and operational expertise in a dynamic environment.
