Experience:
Dear Hiring Manager,
I am excited to apply for the Receptionist and Front Office Management role. I bring extensive front desk experience across
hospitality and customer-facing environments, supported by a Bachelor of Commerce from the University of Calicut. I thrive in
roles that demand poise, accuracy, and a service-first mindset, and I am eager to contribute these strengths to your team.
In my role as Receptionist cum Front Office at Rose Residency, I greet guests warmly, manage efficient check-ins and check-outs,
handle reservations and walk-in bookings, and coordinate closely with housekeeping to maintain room status and security. I
resolve guest complaints promptly, process room charges and payments accurately, and maintain organized records through
filing, scanning, and database updates. Previously at Mark Morors, I operated a multi-line phone system, routed visitors to Sales,
Service, or Finance, processed payments, balanced the cash drawer, and oversaw office supplies and reception upkeep. Earlier roles
as a Marketing Officer and Customer Relation Officer strengthened my customer service, relationship building, and
communication skills, including explaining products clearly and supporting clients through end-to-end processes.
I am confident in front desk operations, office administration, document and calendar management, visitor coordination, and
using office software. Fluent in English, Malayalam, and Tamil, I communicate effectively with diverse guests and stakeholders. I
welcome the opportunity to discuss how my experience and service-focused approach align with your front office needs.
Sincerely,
Muhammed Sajith Parayil
Skills:
Front Desk Operations, Office Administration, Communication skill, Document Management, Calendar Management, Visitor Coordination, managing office supplies
Additionally:
Available in qatar with transferable VISA