Customer Support Specialist Virtual Assistant Administrative Assistant Customer Success Associate
Handymen - Working specialties
Experience:
Customer Service and Hospitality Professional with experience in guest relations, administrative support, and tourism services. Worked with Meraki Vacations and Retreats and Mombasa Tourism Council assisting clients, handling inquiries, coordinating travel services, and ensuring excellent customer satisfaction. Experienced in communication, problem solving, and managing customer requests efficiently in fast-paced environments.
Education:
Diploma in Hospitality and Tourism Management
Kenya Coast National Polytechnic
Skills:
Customer Support
Administrative Assistance
Email and Live Chat Support
Communication Skills
Problem Solving
Microsoft Office (Word, Excel, Outlook)
Google Workspace
Customer Relationship Management
Teamwork and Multitasking
Additionally:
Motivated and reliable professional with strong interpersonal skills. Able to work independently or as part of a team in remote or office environments. Passionate about delivering excellent customer service and ensuring client satisfaction.
