Education:
Victorian Certificate of Education
Skills:
Labour planning & rostering
Stock control & inventory
management
Loss prevention & compliance
Sales targets & KPIs
Operations & retail leadership
Team management & development
Customer service excellence
Continuous improvement
Team Leadership
Visual Merchandising
Commercial Awareness
Record Keeping
Data Analysis
Attention to Detail
Coaching
Recruitment
Cash Handling
Additionally:
Dynamic Operations Manager with over 7 years of retail leadership experience in operations management,
team development, and sales performance. Proven ability to drive growth through effective labour
planning, inventory control, and loss prevention strategies. Experienced in leading large teams,
consistently meeting KPIs and enhancing customer satisfaction. Committed to maintaining high
standards in merchandising and operational excellence, poised to contribute to the success of the
London store by leveraging extensive skills in team leadership and commercial awareness.