Restaurants - Cafes - Hotels
Experience:
Experienced Administrative and Hospitality Professional with a strong background in front office operations, guest relations, client service, and barista work. Skilled in managing reception duties, handling reservations, coordinating office tasks, and delivering excellent customer service in fast-paced environments.
Education:
Diploma in Front Desk Operation
Diploma in Customer Service
Skills:
Front Office & Reception Management
Guest Relations & Customer Service
Reservation Handling & Check-in/Check-out Procedures
Administrative Support & Office Coordination
Scheduling, Filing & Documentation Management
Communication & Interpersonal Skills
Complaint Handling & Service Recovery
Barista & Beverage Preparation Skills
POS Systems & Cash Handling
Teamwork & Time Management
Digital Office Tools & Computer Skills
Attention to Detail & Problem Solving
Additionally:
Fast learner with strong adaptability in hospitality and office environments
