Experience:
2 year experience in hospitality industry
Education:
Professional Diploma In Hotel Management Studies
Skills:
Cleaning
Making Guest Room
Additionally:
Dear Hiring Manager,
Your emphasis on maintenance reporting caught my attention—it signals a property that treats preventive care seriously rather than reactive fixes. That operational standard aligns with how I work.
At Gokulam Grand Resort and Spa, I handled daily room inspections and identified maintenance issues before guests discovered them. I've developed the habit of checking behind fixtures, testing amenities, and documenting problems clearly so supervisors can act fast. This directly supports your need for staff who report damages and broken items promptly. My current role at IHG Holiday Inn has reinforced this—I now manage guest concerns in real-time while maintaining the room condition that prevents complaints altogether.
The deep cleaning requirements here demand someone who understands that corners matter. Bathrooms especially. I don't rush through vanity areas or assume a vacuum pass is enough; I verify the work against the standard every time.
I'm applying because you've built a housekeeping operation that values thoroughness over speed, and that's where I perform best.
I'm available to discuss how my background in hotel maintenance standards translates to your team's expectations.
Sincerely,
Baisil Joy
