Sales,supermarket, warehouse worker,farm worker
Warehouse - Logistics - Customs
Experience:
Nov 2018-Oct 2024- Sales representative and merchandiser. Healthy u 2000 ltd
Responsibilities-
-Responsible for selling companies products to consumers through creative sales techniques increasing sales by 40%.
-Streamlined the method of displaying products on the shelves enhancing product visibility hence increased sales by 10%.
-Developed and implemented strategy for monitoring stock minimising cases of understock and overstock.
-Responsible for delivering an outstanding customer service to increase sales and customer satisfaction.
-Managed customer relationships effectively by addressing issues promptly and keeping them informed about new products increasing customer satisfaction.
-Participated in promotional events and campaigns improving brand awareness and increasing sales by 20%.
-successfully exceeded annual sales target by 20% in Nairobi by effectively promoting and selling products to clients.
Nov 2017-March 2018-Site Sales activation representative -Ola Energy Kenya .
Responsibilities .
-Developed and implemented effective sales strategies to gain new clients and retain existing ones.
-Resolved customer complaints in the fuel stations increasing customer satisfaction.
-Developed and implemented customer service training to the fuel attendants increasing efficiency and customer satisfaction.
-Streamlined inventory management system reducing discrepancies and increasing order efficiency.
-Maintained up-to-date knowledge of the fuel stations policies to ensure compliance and customer satisfaction.
-Understood customer needs leading to 30% closure rate.
April 2015-Oct 2017 Store/Shop attendant -Nakumatt Holdings
Responsibilities.
-Optimized shelve layout boosting product visibility hence increasing sales .
-Improved inventory accuracy through regular cycle counts .
-Compiled weekly sales reports to analyse product performance making informed decisions.
-Worked very closely with the store manager to drive sales upto 50%.
-Handled customer inquiries with professionalism and care.
-Promoted store offerings to customers increasing sales and customer engagement.
-Assisted in inventory tracking and management contributing to efficient stock control.
Education:
2012-2014 University of Nairobi
Diploma in Business Management
Score: Distinction.
2008-2011 St Christophers Sec School - High school
Score B-
Skills:
-Customer service skills
-Sales skills
-Negotiation skills
-Warehouse management
-Inventory control
-Material handling
-Microsoft office( word,excel,powerpoint)
-Creative thinking
-Decision making
Additionally:
I am currently based in Kenya and seeking employment through visa sponsorship .I am available for video interview and can be reached via
[email protected]