Experience:
Customer Service Assistant — Tasty African Restaurant (2022)
• Managed customer interactions, payments, and daily operational tasks.
Food Operative — Pieminister (2021 – 2022)
• Maintained quality and production standards in time-bound environments.
Skills:
Front Office Operations & Guest Relations
Reservations Handling & Booking Support
Complaint Resolution & Service Recovery
Upselling & Revenue Generation
POS Systems & Payment Processing
Cross-Department Coordination
Multitasking in High-Volume Environments
Professional Communication & Cultural Adaptability