Experience:
Over 6 years of experience
Skills:
food storage Espresso & Specialty Coffee Preparation Latte Art & Beverage Presentation Inventory & Stock Management
POS & Cash Handling monitor customer service Customer Service Customer Service Excellence Team Leadership & Staff
Training High-Volume Café Operations Upselling & Sales
Additionally:
Highly motivated and customer-focused Barista with over 6 years of hands-on experience delivering exceptional coffee experiences
and crafting more than 250 beverages with consistency and precision. Skilled in operating espresso machines, grinders, and
advanced coffee equipment to produce high-quality beverages while maintaining speed, cleanliness, and service excellence in fastpaced café environments.
Possesses strong knowledge of coffee origins, roasting techniques, brewing methods, and flavor profiles, enabling personalized
recommendations that enhance customer satisfaction. Experienced in latte art and beverage presentation, combining creativity with
technical expertise to create premium coffee experiences.
Known for a warm, professional, and engaging personality with excellent communication and customer service skills. Adept at
building rapport with customers, understanding preferences, and creating a welcoming atmosphere that encourages repeat
business. Strong ability to upsell menu items, pastries, and food pairings, contributing to increased sales and customer engagement.
Dedicated, adaptable, and performance-driven professional committed to maintaining high standards of quality, teamwork, and
hospitality excellence.
