Resume Anything in Marketing, Advetising or Front of House in USA San Jose

March 2009– Present Founder | AI Consultant | Operations Manager | Roaring Strawberry Founded and grew a digital solutions agency providing website development, digital marketing, AI implementation, and automation services to clients across multiple industries. Designed and deployed AI-powered automation systems and workflows that reduced manual workloads by 50% for the business and clients. Delivered 45+ websites and digital transformation projects, applying website optimization and automation strategies that increased client revenue by 30% on average. Managed full project lifecycles, including event budgets exceeding R4 million, coordinating timelines, vendors, stakeholders, and cross-functional teams to ensure successful on-time delivery. Developed AI content systems, chatbots, and business process automation solutions using tools such as ChatGPT, Claude, and Gemini, significantly enhancing operational efficiency and customer experience. September 2007 – February 2009 National Sales Manager | SishaFax Promoted to National Sales Manager based on performance and leadership; drove explosive growth by scaling daily fax volume from 100 minutes to 100,000 minutes per day within one year. Directed national sales operations and customer relationship management across multiple regions, contributing to substantial revenue growth. Led business development initiatives and client retention programs while training and mentoring sales teams to improve performance and service delivery. Collaborated with internal teams to optimize support processes and enhance overall customer satisfaction. April 2006 – August 2007 Support Consultant | SishaFax Provided technical support and account management to clients nationwide, maintaining excellent customer satisfaction standards. Troubleshot complex issues and delivered product training to support service adoption and utilization January 2003 - September 2004 Personal Assistant | Junior Designer | Bareback Advertising Provided executive administrative support while assisting with graphic design, production coordination, and project workflow management. Liaised between clients, designers, suppliers, and production teams to ensure timely project delivery. February 2002 – December 2003 Takeaway Shop Manager | Independant Takeway Shop Managed daily business operations. Supervised staff and schedules. Controlled stock and cash management. Delivered customer service and operational oversight. 1999 – 2001 Waitress | Spur Steak Ranches Delivered customer service in a high-volume environment. Worked effectively within fast-paced team settings. Developed strong communication and customer relationship skills.

2023-2024 Magriet Groenewald 2022-2024 Open WIndow School of Visual Communication 1997 - 2001 Eunice Girls High School

AI & Automation AI Implementation & Integration Prompt Engineering Generative AI (ChatGPT, Claude, Gemini) Workflow & Business Process Automation AI Content Systems Project & Operations Management Full Project Lifecycle Management Process Optimization & Efficiency Improvement Budget Management (R4 million+) Stakeholder & Vendor Coordination Resource Planning & Team Leadership Digital & Technical Skills WordPress & WooCommerce Development API Integrations SEO & Website Optimization Digital Marketing & Email Marketing Social Media Strategy UX/UI Design Business & Leadership Business Development & Revenue Growth Sales Management & Customer Success Strategic Planning & Problem Solving Team Training & Coaching

English

LANGUAGE English Afrikaans