Experience:
Apprentice Technician
Tallesticle Technologies (2018–2019)
● Assisted in system repairs and maintenance
● Learned troubleshooting processes
● Hardware and Software Installations
● WLAN and LAN Network Set-up
● Customer Support
IT Support Engineer / Lead Technician at CHIGAEMEZU Multimedia Ltd., Enugu (2022 – Present)
● Troubleshoot and repair computer hardware/software faults
● Install and configure systems and local networks
● Train junior technicians on troubleshooting techniques
● Manage daily operations and customer service
Education:
B.Ed Computer Science
Enugu State University of Science and Technology (2023)
Nigeria Certificate in Education (Chemistry / Computer Science) (2017)
Skills:
● Computer Hardware Repair & Maintenance
● LAN Setup & Network Troubleshooting
● OS Installation (Windows/Linux basics)
● Mac OS
● System Diagnostics & Technical Support
● IT Equipment Setup & Configuration
● Customer Support & Technical Training
Additionally:
LANGUAGE SKILL
English (Fluent)
French (Basic conversational proficiency)