Resume Motor claims and Customer service officer in Oman Muscat

Motor Claims Officer Orient Insurance PJSC – Abu Dhabi, UAE 2022 – 2025 • Processed 180–200 motor insurance claims monthly with full documentation accuracy and zero material UAE Insurance Authority compliance failures. • Reviewed and validated garage repair estimates; issued LPOs ensuring cost accuracy and policy alignment. • Managed end-to-end total loss workflow: damage verification, documentation review, valuation coordination, and final settlement. • Coordinated with garages, independent surveyors, recovery teams, and customers for timely claims resolution. • Maintained precise claim records across PREMIA, INSIS, and CIIMS, reducing errors and improving audit readiness. • Supported fraud investigation units by flagging anomalies and providing detailed claim documentation.

Bachelor's degree in Arts

Excel | Word | Outlook | PowerPoint Customer service, interpersonal skills,

-

Dear Hiring Team, I hope you are doing well. I am writing to express my interest in any suitable job opportunities within your organization. I have professional experience in motor claims, underwriting support, back office operations, and customer service. Throughout my career, I have developed strong communication, coordination, customer handling, and administrative support skills. I am currently available to join immediately and am willing to relocate for the right opportunity. I am sharing my resume for your kind review and consideration. I would highly appreciate the opportunity to discuss how my experience and skills can contribute to your organization. Please feel free to contact me if any suitable position is available. Thank you for your time and consideration. I look forward to hearing from you. Kind regards, Shah Faisal