Restaurants - Cafes - Hotels
Experience:
6 Years in Hospitality within UK & International setup
Education:
• MA in Human resource Management
London Metropolitan University | London, UK | (JAN 2022 – JUL 2023)
• Diploma In Aviation & Hospitality
Frankfinn Institute | India | (Dec 2016 – Apr 2018)
Skills:
Exceptional Customer Service | Teamwork & Collaboration | Problem Solving Under Pressure | Safety Awareness & Responsibility |
Cultural Adaptability | Empathy & Emotional Intelligence | Excellent Communication Skills
Additionally:
Fluency in written and spoken English, Hindi & Marathi
Proficient in MS Office & PMS Bookings
Customer focused & Good listening and comprehension skills
Attention to details is essential
Professional phone etiquette.
6 years’ service experience in a customer facing role
Able to handle challenging situations
Organised and can work well under pressure. Good time management
Good team player and able to work independently