Experience:
WORK EXPERIENCE
WEBA Technology Services Pvt LTD, Bangalore, India - Account Manager April 2026 - Present
Manage and Lead client projects by ensuring clear communication, timely delivery, and alignment with objectives.
Coordinate cross-functional teams to achieve milestones within defined timelines.
Manage client expectations through proactive engagement and transparent updates.
Oversee end-to-end project management of course development initiatives, including planning, execution, costing, reporting, and deadline adherence.
Develop and communicate development plans, providing periodic progress reports to stakeholders
Strengthen client relationships by supporting business growth opportunities within existing accounts.
Contribute to the business development strategies.
Act as a Digital Learning Subject Matter Expert (SME) to support business development.
Drive new business opportunities/leads by delivering impactful product/solution presentations, preparing proposals, and ensuring effective follow-up.
Manage digital marketing initiatives for learning solutions.
Support continuous process improvement initiatives to enhance efficiency and quality.
Expeditors International, Bangalore, India - Senior Executive April 2022 - November 2025
Supported business development initiatives by coordinating with internal stakeholders, assisting in solution discussions, and contributing to client
requirements handling
Assisted in preparing reports, presentations, and documentation to support client proposals and operational solutions
Handled lead coordination and follow-ups by tracking requirements, ensuring timely responses, and maintaining stakeholder communication
Supported digital initiatives by contributing to process improvements, data tracking dashboards, and performance reporting using tools like Power BI
Assisted in onboarding, training coordination, and knowledge-sharing initiatives, supporting structured learning and team development
Supported Learning & Development (L&D) initiatives for the branch office, coordinating training programs, tracking progress, and ensuring effective knowledge
transfer
Coordinated with the India Head Office for training alignment, reporting, and implementation of learning initiatives across the branch
Managed procurement workflows, supplier coordination, and global shipment operations across multiple regions
Coordinated with international suppliers and internal teams to ensure timely delivery and efficient logistics execution
Developed and maintained dashboards and reports using Power BI and Excel to track performance and KPIs
Collaborated with cross-functional teams to resolve operational issues and improve delivery timelines
Monitored and improved key performance indicators (KPIs) related to operations and service delivery
Supported process improvement initiatives to enhance efficiency and reduce operational delays
Managed invoice resolution and ensured accurate documentation and compliance
Coordinated onboarding support, mentoring, and performance tracking for team members
VMG Digital Pvt Ltd, Chennai, India - Campaign Coordinator.
September 2020 - March 2022
Provided administrative and coordination support to client servicing and campaign teams
Managed client projects across international markets (The USA, Canada, Australia, and New Zealand)
Managed project coordination for digital content and client deliverables, ensuring alignment with business requirements
Handled full project lifecycle, including planning, execution, tracking, reporting, and closure
Developed and managed project timelines to ensure the timely delivery of campaigns
Tracked project progress and proactively flagged delays and risks to stakeholders
Coordinated with cross-functional teams, including content creators, designers, and internal stakeholders, to ensure smooth execution
Collaborated with external vendors and internal teams to maintain quality and delivery timelines
Identified project risks and resolved execution challenges to ensure continuity
Tracked project completion and communicated progress updates to clients and internal stakeholders
Managed stakeholder communication and ensured clarity in project requirements and deliverables
Supported client engagement, requirement gathering, and solution discussions for ongoing and new projects
Assisted in onboarding and training coordination for team members
Tulsi Silks, Chennai, India - Digital Marketing Executive
September 2019- March 2020
Managed digital marketing campaigns across social media platforms to enhance brand visibility and customer engagement
Coordinated with internal teams and external vendors for content creation, campaign execution, and timely delivery
Planned and executed marketing activities aligned with business goals and seasonal campaigns
Tracked campaign performance and prepared reports to analyze engagement, reach, and effectiveness
Supported content planning, including visuals, captions, and promotional strategies
Assisted in managing timelines, ensuring campaigns were executed as per schedule
Contributed to customer engagement initiatives and brand promotions across digital channels
Education:
EDUCATION
Master of Business Administration (MBA) – International University of Applied Sciences, Germany | 2025
Master of Arts (Visual Arts) – Stella Maris College, Chennai | 2019
Bachelor of Visual Arts – Stella Maris College, Chennai | 2017
Senior High School – Rosary School, Chennai | 2012
Skills:
CORE COMPETENCIES
Vendor & Partner Coordination
Business Development & Client Engagement Support
Project Planning, Timelines & Delivery Management
Risk Identification & Issue Resolution
Data Analysis, Reporting & Dashboarding
Presentation, Communication & Facilitation Skills
Additionally:
ACCOMPLISHMENTS
Led the Air Import team to score 100% in the Annual Operational Assessment 2022 / 2023 / 2024
Best Employee - Air Exports Department, 2023
Best Employee - VMG Digital Pvt Ltd, 2021 / 2022
TECHNICAL KNOWLEDGE
Microsoft Office Suite: Excel, PowerPoint, Word
Microsoft Power BI
Adobe Creative Suite: Photoshop, Illustrator, InDesign
E-learning Authoring Tools (Articulate, iSpring) – Basic Exposure
Learning Management Systems (LMS): Basic Exposure
LANGUAGES
English | Tamil | Malayalam | Hindi
HOBBIES
Travel & Cultural Exploration | Sports | Reading | Comm