Experience:
WEBA Technology Services Pvt LTD, Bangalore, India - Account Manager April 2026 - Present
- Manage and Lead client projects by ensuring clear communication, timely delivery, and alignment with objectives.
- Coordinate cross-functional teams to achieve milestones within defined timelines.
- Manage client expectations through proactive engagement and transparent updates.
- Oversee end-to-end project management of course development initiatives, including planning, execution, costing, reporting, and deadline adherence.
- Develop and communicate development plans, providing periodic progress reports to stakeholders
- Strengthen client relationships by supporting business growth opportunities within existing accounts.
- Contribute to the business development strategies.
- Act as a Digital Learning Subject Matter Expert (SME) to support business development.
- Drive new business opportunities/leads by delivering impactful product/solution presentations, preparing proposals, and ensuring effective follow-up.
- Manage digital marketing initiatives for learning solutions.
- Support continuous process improvement initiatives to enhance efficiency and quality.
Expeditors International, Bangalore, India - Senior Executive April 2022 - November 2025
- Supported business development initiatives by coordinating with internal stakeholders, assisting in solution discussions, and contributing to client
requirements handling
- Assisted in preparing reports, presentations, and documentation to support client proposals and operational solutions
- Handled lead coordination and follow-ups by tracking requirements, ensuring timely responses, and maintaining stakeholder communication
- Supported digital initiatives by contributing to process improvements, data tracking dashboards, and performance reporting using tools like Power BI
- Assisted in onboarding, training coordination, and knowledge-sharing initiatives, supporting structured learning and team development
- Supported Learning & Development (L&D) initiatives for the branch office, coordinating training programs, tracking progress, and ensuring effective knowledge transfer
- Coordinated with the India Head Office for training alignment, reporting, and implementation of learning initiatives across the branch
- Managed procurement workflows, supplier coordination, and global shipment operations across multiple regions
- Coordinated with international suppliers and internal teams to ensure timely delivery and efficient logistics execution
- Developed and maintained dashboards and reports using Power BI and Excel to track performance and KPIs
- Collaborated with cross-functional teams to resolve operational issues and improve delivery timelines
- Monitored and improved key performance indicators (KPIs) related to operations and service delivery
- Supported process improvement initiatives to enhance efficiency and reduce operational delays
- Managed invoice resolution and ensured accurate documentation and compliance
- Coordinated onboarding support, mentoring, and performance tracking for team members
VMG Digital Pvt Ltd, Chennai, India - Campaign Coordinator
September 2020 - March 2022
- Provided administrative and coordination support to client servicing and campaign teams
- Managed client projects across international markets (The USA, Canada, Australia, and New Zealand)
- Managed project coordination for digital content and client deliverables, ensuring alignment with business requirements
- Handled full project lifecycle, including planning, execution, tracking, reporting, and closure
- Developed and managed project timelines to ensure the timely delivery of campaigns
- Tracked project progress and proactively flagged delays and risks to stakeholders
- Coordinated with cross-functional teams, including content creators, designers, and internal stakeholders, to ensure smooth execution
- Collaborated with external vendors and internal teams to maintain quality and delivery timelines
- Identified project risks and resolved execution challenges to ensure continuity
- Tracked project completion and communicated progress updates to clients and internal stakeholders
- Managed stakeholder communication and ensured clarity in project requirements and deliverables
- Supported client engagement, requirement gathering, and solution discussions for ongoing and new projects
- Assisted in onboarding and training coordination for team members
Tulsi Silks, Chennai, India - Digital Marketing Executive
September 2019- March 2020
- Managed digital marketing campaigns across social media platforms to enhance brand visibility and customer engagement
- Coordinated with internal teams and external vendors for content creation, campaign execution, and timely delivery
- Planned and executed marketing activities aligned with business goals and seasonal campaigns
- Tracked campaign performance and prepared reports to analyze engagement, reach, and effectiveness
- Supported content planning, including visuals, captions, and promotional strategies
- Assisted in managing timelines, ensuring campaigns were executed as per schedule
- Contributed to customer engagement initiatives and brand promotions across digital channels
Education:
Master of Business Administration (MBA) – International University of Applied Sciences, Germany | 2025
Master of Arts (Visual Arts) – Stella Maris College, Chennai | 2019
Bachelor of Visual Arts – Stella Maris College, Chennai | 2017
Senior High School – Rosary School, Chennai | 2012
Skills:
CORE COMPETENCIES
Vendor & Partner Coordination
Business Development & Client Engagement Support
Project Planning, Timelines & Delivery Management
Risk Identification & Issue Resolution
Data Analysis, Reporting & Dashboarding
Presentation, Communication & Facilitation Skills
Additionally:
ACCOMPLISHMENTS
Led the Air Import team to score 100% in the Annual Operational Assessment 2022 / 2023 / 2024
Best Employee - Air Exports Department, 2023
Best Employee - VMG Digital Pvt Ltd, 2021 / 2022
TECHNICAL KNOWLEDGE
Microsoft Office Suite: Excel, PowerPoint, Word
Microsoft Power BI
Adobe Creative Suite: Photoshop, Illustrator, InDesign
E-learning Authoring Tools (Articulate, iSpring) – Basic Exposure
Learning Management Systems (LMS): Basic Exposure
LANGUAGES
English | Tamil | Malayalam | Hindi
HOBBIES
Travel & Cultural Exploration | Sports | Reading | Community Initiatives