Experience:
Senior business, AI, and IT transformation leader with 27+ years of progressive experience across the UAE/GCC, USA, Canada, and India. Brings a rare end-to-end capability set: enterprise consulting, solution strategy, process re-engineering, technology architecture, pre-sales, managed services, AI/automation implementation, and workforce capability building.
Recognized for translating complex operating problems into practical digital solutions across banking, investment groups, government and semi-governmental entities, IT services, outsourcing, and cleantech. Has led Salesforce CRM, ITSM, ERP, COUPA/vendor and supply-chain, LMS/HCM, service desk, end-user computing, application support, and bespoke application initiatives, embedding Lean Six Sigma governance, KPIs, SLAs, and measurable adoption.
Currently combines leadership of the GCC consulting practice with co-founder execution at Accueco.AI in Vancouver, BC, building AI-powered energy intelligence, rebate guidance, and sustainability enablement capabilities for strata, commercial real estate, and property management markets.
Education:
• Bachelor of Science, Mathematics & Statistics - Capital University, India, 2003.
• Advanced Diploma, Mathematics & Statistics - Alpha Institute of Management; Grade A.
• Graduation Diploma, Hospitality & Tourism Management - Institute of Hotel Management Pusa, New Delhi, 2000.
• High School Diploma, Computer Science - Apeejay School, New Delhi, 1997.
Skills:
• Master Black Belt - Lean Six Sigma / Business Statistics - IMC Institute, Sep-Oct 2024; Grade A; includes Black Belt programme on Lean Six Sigma methodology.
• Black Belt - Lean Six Sigma credential/training - QAI and IMC Institute; Certified LEAN Management Practitioner & Trainer.
• Certified Technology Ideation - British Columbia, Canada, 2025; CPD-certified Total Quality Management (TQM) Practitioner, 2024.
• CHRM / SHRM Certified Human Resource Manager / Business Partner, 2012;
• ASTD-CPLP Certified Professional in Learning & Performance, 2012.
• Predictive Index Coaching, SHL CCAP Review Evaluation, Managerial Training programmes from IBM, Citibank, TCS and Emirates NBD.
• Azure DevOps training, 2018 and 2021; UiPath RPA; Articulate Storyline; Adobe Captivate; UX design with Adobe XD and Figma.
• Programming and Database training: Python, PHP/MySQL, NodeJS, Advanced ECMAScript 6 / JavaScript, SQL, NoSQL and MongoDB.
Additionally:
OVERVIEW: Business & AI Transformation Leader | IT Consulting Practice Lead | Lean Six Sigma Master Black Belt | AI Transformation | UAE Golden Visa Holder
