Experience:
Enterprise Account Manager and Account Executive with 10+ years of experience managing and growing enterprise accounts across SaaS, cloud, and AI/ML technology sectors, including Google Cloud (Alphabet Inc.). Proven track record of driving $8M+ in influenced pipeline, scaling an account expansion program 110% in 6 months, and delivering an 80% increase in customer retention across a JAPAC portfolio. Skilled at owning the full account lifecycle, renewals, upsell/cross-sell, and expansion; while building trusted relationships with C-suite stakeholders (CIOs, CTOs, CMOs) at enterprise organizations across Tech, BFSI, Public Sector, and Retail. Consistently exceeds quota and retention targets by partnering cross-functionally with Sales, Product, and Customer Engineering teams to align solutions with enterprise customer goals.
