Experience:
Administrative Assistant | Amref Kenya, Nairobi, Kenya 10/2018 – 06/2025
~Answered and directed incoming phone calls, managed official correspondence, and drafted professional memos and reports.
~Organized and scheduled team meetings, managed calendars, and assisted with travel arrangements for team members.
~Monitored daily office expenses and meticulously tracked receipts for reimbursement processes.
~Filed, organized, and digitized physical and electronic documents to maintain an efficient records database.
~Managed office inventory, monitored stock levels, and ordered necessary office supplies to prevent workflow disruptions.
Front Desk Attendant | Amref Kenya, Nairobi, Kenya 02/2017 – 09/2018
~Greeted visitors, managed registration, and directed them to their respective appointments with professionalism.
~Managed the central switchboard, resolved inquiries, and routed calls and emails to the correct departments.
~Handled, sorted, and distributed all incoming and outgoing mail and deliveries.
~Created and maintained organized filing structures for front desk records and visitor logs.
Education:
Bachelor of business information and technology - Meru university of science and technology
Skills:
Phone & Email Management, Document Filing (Digital & Physical), Travel Coordination, Office Expense Tracking, Inventory & Supply Ordering. Proficient in Microsoft Office (Word, Excel, Outlook), Database Management, and Basic IT Troubleshooting.
Additionally:
Guest Relations, Professional Written & Verbal Communication (Fluent English), Attention to Detail, Multi-tasking, Independent Problem Solving.
