Experience:
Head, Learning and Development Raven Bird Legit Consult • Facilitate corporate training program for both public and private sector organization 01/2026 to Present Abuja Nigeria • Design training materials, participant manuals, facilitators guides, assessment instruments and evaluation tools. • Conduct training needs assessments and develop learning interventions aligned with organizational objectives. • Deliver training on Workplace Ethics and Professional Conduct, Customer Service Excellence, Effective Communication Skills, Health Safety, Security and Emergency Response Awareness, Leadership Development, Personal Branding and Employee Productivity. • Lead interactive workshops, case studies, simulations and group exercise and coaching sessions. • Evaluate training effectiveness and provide recommendations for continuous improvement.
Head, Supply Chain Management ASO Savings & Loans Plc 03/2023 to 12/2025 Abuja, Nigeria ● Directed safety compliance across 20+ branches, ensuring fire extinguishers, alarms, and emergency equipment were fully operational, safeguarding staff and assets across all facilities. ● Implemented quarterly fire drills and safety briefings for 50+ staff, security personnel, cleaners, and drivers, reducing emergency response gaps by 25% and improving overall readiness. ● Enforced preventive maintenance schedules and safety protocols across 40+ pool vehicles, improving fleet readiness and reducing downtime by 25%, while enhancing driver safety and compliance. ● Coordinated vehicle accident claims with Risk & Insurance teams, accelerating incident resolution by 30% and ensuring timely corrective action. ● Produced monthly safety, fleet, and facilities reports, tracking 15+ incidents, 30+ repairs, and 10+ compliance gaps per month to enhance executive risk visibility.
Head, Corporate Management ASO Savings & Loans Plc 01/2023 to 03/2023 Abuja, Nigeria ● Elevated workplace safety compliance by 25% through implementing safety protocols and conducting initiatives affecting 200+ employees across head office operations. ● Managed zero incidents during 10+ corporate events and CSR programs annually by enforcing crowd control, fire preparedness, and on-site risk mitigation. ● Monitored attendance and facility usage, escalating 100% of safety and conduct deviations through structured weekly reporting, improving oversight. ● Delivered 52 weekly committee reports highlighting safety observations, facility risks, and recommended corrective actions, enabling timely intervention.
Head, Central Processing Department ASO Savings & Loans Plc 12/2015 to 01/2023 Abuja, Nigeria ● Led 30+ staff to enforce standardized operational controls, reducing process breakdowns by 20% and improving efficiency across 5 transaction desks. ● Governed operational risk reviews and reconciliations for 1,000+ transactions monthly to maintain 100% SLA compliance and mitigate exposure. ● Coordinated with 3 auditors, 5 correspondent banks, and regulators to close compliance findings on schedule, resolving 10+ audit issues per cycle.
Unit Head, Clearing, Treasury Operations & E-Payments ASO Savings & Loans Plc 01/2013 to 12/2014 Abuja, Nigeria ● Supervised daily processing of 500+ transactions, enforcing accurate and timely clearing, treasury, and e-payment operations, reducing errors by 15%. ● Reconciled 100+ correspondent bank accounts daily within 24-48 hours, addressing discrepancies promptly and reducing exceptions by 20%. ● Monitored fixed deposits and investment accounts under internal controls, enhancing cash exposure accuracy by 15% and mitigating risk. ● Spearheaded all correspondent banking operations with 5+ commercial banks and regulators, maintaining 100% operational continuity.
Reconciliation Officer ASO Savings & Loans Plc 10/2011 to 12/2012 Abuja, Nigeria ● Reconciled 200+ internal and correspondent accounts daily, correcting 95% of discrepancies within one business day. ● Investigated 100+ failed electronic transactions and complaints monthly, restoring service levels and reducing settlement delays by 30%. ● Prepared 50+ reconciliation and exception reports monthly for management and auditors, increasing audit transparency by 20%.
Internal Control Officer ASO Savings & Loans Plc 09/2010 to 10/2011 Abuja, Nigeria ● Executed internal control reviews across 3 branches, closing 10+ control gaps and implementing fraud prevention measures, reducing risk exposure by 25%. ● Conducted 100+ cash counts, vault inspections, and exception reporting monthly, strengthening asset protection and reducing variance by 15%. ● Performed 20+ risk assessments to ensure compliance with internal policies and regulatory requirements, mitigating potential operational and financial risk.
Head of Operations / Head Teller ASO Savings & Loans Plc 01/2009 to 08/2010 Port Harcourt, Nigeria ● Directed vault operations and teller supervision for 5 to 8-member team, achieving 100% daily cash balancing and zero reportable losses. ● Conducted 100+ daily safety, security, and access checks across cash-handling zones, reducing operational incidents by 15% and improving compliance.
Relationship Officer Unity Bank Plc 05/2008 to 12/2008 Port Harcourt, Nigeria ● Managed portfolio of 50+ retail and SME customers, achieving 100% KYC compliance and supporting branch deposit growth by 10%. ● Resolved 90% of client service issues within 48 hours, improving customer retention by 15% and maintaining operational efficiency.
Front Desk Teller Standard Chartered Bank 01/2006 to 04/2008 Lagos, Nigeria ● Processed 500+ local and foreign currency transactions monthly with zero cash discrepancies, maintaining transactional integrity. ● Executed 100+ NIBSS transfers, demand drafts, and manager's cheques accurately, ensuring full compliance with bank controls.
Loan Recovery Assistant Assurance Bank Limited ● Recovered 100+ Customer overdue loan repayments and managed bad loans ● Contacted 100+ customers to remind them of overdue payments ● Negotiating 100+ repayment plans and settlements ● Tracking and updating 100+ loan recovery status in the systems, preparing reports on recovery activities 1/2004 to 12/2005 Lagos Nigeria ● Coordinating with legal teams for actions like foreclosure if needed and maintaining records and documentations for audit and compliance
Education:
MSC: Business Administration
University of Abuja(In-View) 2026-Date
MBA: Business Administration
National Open University of Nigeria (July 2017-Jan 2020)
PGD: Finance Obafemi Awolowo University (July 2011-June 2012)
Nigeria Ile-Ife, Osun State
NYSC Exempted (2004)
HND: Accounting Lagos State Polytechnic (Sep 2001-July 2004) GPA: Upper Division
Lagos State Ikorodu, Lagos State
OND: Accounting Lagos State Polytechnic (Sep 1998-July 2001)
Lagos State Ikorodu, Lagos State
General Certificate in Education (GCE) 1996
Skills:
Workplace Inspections & Safety Audits
● Fire Safety & Emergency Preparedness
● Hazard Identification & Risk Assessment
● Safety Program Development & Implementation
● Occupational Health & Safety (OHS) Compliance
● Facilities & Fleet Safety Oversight
● PPE Management & Safety Enforcement
● Contractor & Vendor Safety Management
● Regulatory Liaison & Compliance Reporting
● Incident Investigation & Root Cause Analysis
Additionally:
I have over 15 years of experience in the my professional career
