Experience:
AMAZON – SPS Associate
Mumbai, Maharashtra
02/2021 (Currently Working)
▪ Working as an SPS Associate to provide prompt and efficient service to Amazon Sellers and
Merchants including the appropriate escalation of Seller's issues.
▪ Using multiple tools like SPOT, CSI Data viewer, Cronos to resolve all the Queries/Issues the
seller is facing for Registration or enrolling for GTIN/UPC Exemption and to get GST
Registration for all their products.
▪ Actively seeks solutions through logical reasoning and data interpretation skills and identifies
trends to appropriate channel including improvement suggestions.
▪ Providing Monthly Invoices or all the order detail reports to the sellers via E-mails.
▪ Troubleshooting ASIN or multiple product identifiers i.e. UPC, EAN, GTIN, for a product
listing-related query if not visible on Amazon.in Product Details page.
▪ Cooperate with other departments such as Customer Service, Merchant Investigations, or
Payments teams as required to resolve Seller's issues and questions.
Education:
B. Com Maharashtra University 2020
Skills:
Finance, Management, Excel Expert, Microsoft office tools
Additionally:
Making own High-Performance Computer & worked as an Amazon Affiliate & Web Advt.
(www.harystore.com)
o Basic Knowledge of Multiple Programming Languages like (HTML, CSS, Python) for easing
Daily Work (Automation).
