PERSONAL DETAILS
Date of birth
8/7/1965
Nationality
Indian
Passport No.
T 3271451
CDC No.
MUM 458096
INDoS No.
21ZO0363
Basic Safety Training Certificate No.,
...12200117
STSDSD Certificate No.,
...21220043
Marital status
Married
Covid Vaccine Certificate No.
...51
PERSONAL DETAILS
Date of birth
8/7/1965
Nationality
Indian
Passport No.
T 3271451
CDC No.
MUM 458096
INDoS No.
21ZO0363
Basic Safety Training Certificate No.,
...12200117
STSDSD Certificate No.,
...21220043
Marital status
Married
Covid Vaccine Certificate No.
...51
DRIVING LICENSE
Driving license category
Light vehicle Driving, Goa and Dubai
WEBSITES & SOCIAL LINKS
LinkedIn:
http://www.linkedin.com/in/melvin-pereira-b4a20a7b
Instagram:
http://melvinpereira65
Facebook:
http://Facebook/
[email protected]
Skype:
Melrubi65
EDUCATION
Diploma
International correspondence School /Scranton, Pennsylvania, USA
1997
Hotel and Restaurant Management
Diploma
Emtech computer INSTITUTE /Dubai, UAE
1997
Word, Excel and PowerPoint
High school diploma
Shree Damodar College Commerce and Science /Goa, India
1987
• HS Diploma
SKILLS
Problem resolution
Conducting risk assessments
Time management skills
Customer Service
File/records maintenance
Communications
Creative Problem Solving
Team building
Supervision
Project Management
Results-oriented
Effective team player
LANGUAGES
English
Hindi
WORK EXPERIENCE
ASSISTANT HOUSEKEEPING MANAGER
Jumeirah Al Naseem /Dubai /Oct 2016-May 2020
During pre-opening of Al Naseem, I have been given responsibilities of receiving room operating items and distributing appropriately every room. However, my main motive was to train and assign staff for deep cleaning all rooms with eye to details, so that to achieve the target of soft opening on time. Whereas, preparation of scope of work as per segregated sections in public areas and to train all contracted staff was highest responsibility and to attain the objective before deadline.
Reviews the skill of team leaders as per standard operating procedure, and trained them to accomplish guest satisfaction. Regularly review and monitor daily and periodical special projects for maintaining the quality as per SOP. Perhaps, keeping track of monthly profit & loss statement assuring that the purchases are maintained within allocated budget.
Since several projects are underway, so I have taken initiative to identify the requirement and contacted to suppliers, acquire quotations, and taken responsibility till the work is completed.
ASSISTANT HOUSEKEEPING MANAGER
Jumeirah Mina A'Salam /Dubai /Sep 2014-Sep 2016
I have started in Mina A’ Salam on 1st September 2014 during refurbishment, and I was given target to complete half of the rooms cleaning within specific time, whereas under my supervision, along with dedicated team we have completed 75% refurbished rooms were ready before re-opening of the Hotel.
My highest responsibility was to training and re-training of new and existing staff to increase the consistency and quality to maintain within the team all the time.
Review and monitor daily and periodical special projects for maintaining the rooms and public areas quality as per SOP.
ASSISTANT HOUSEKEEPING MANAGER
Madinat Jumeirah Souk/Conference /Dubai /May 2008-Aug 2014
Departmental trainer – Plan and conduct training to new colleagues, and reviews the skills of existing team members on standard operating procedures and gives training for contracted casual staff, however, monitoring and supervising all type of housekeeping related works indoor and outdoor, so that constantly maintain top notch every day.
Responsibility for turnover back to back function areas in Conference and Incentive in order to accommodate large functions like ATM, Art Dubai, WEF, DIFF and weddings. Apart from that planning and preparing manning for outdoor functions like DWC, Desert functions etc.
Prepares monthly duty roster, Daily allocation and ordering supplies are routine task, whereas this needs to monitor and balance within set budget.
SENIOR TEAM LEADER/ DEPARTMENTAL TRAINER
Jumeirah Al Qasr /Dubai /Jun 2004-Apr 2008
Departmental trainer – Plan and conduct training to new staff, reviews the skills of old staff on standard operating procedures and gives training for casual's staff,
Monitors and supervise all type of housekeeping related work, therefore preparing monthly duty roster, Daily allocation are well balanced so all areas are covered in 24 /7 shift.
Ordering guest, cleaning supplies and market research for new product are vital roll to upgrade the product.
HOUSEKEEPING TEAM LEADER
Jumeirah The World Trade Centre hotel /Dubai /May 1997-May 2004
Inspect daily work assignment, VIP arrivals, monitor periodic deep cleaning and maintenance, check public areas and functions
REFERENCES
Saskia Polhout
Jumeirah Al Naseem Tilak wickramasinghe
Hilton Dubai, Al Habtoor City
...09125 ...26407
[email protected] [email protected]
HOBBIES
Photography, Internet Surfing, Football, Cooking, Gardening and trees planting.
COURSES
STCW-BASIC SAFETY TRAINING CERTIFICATE,
SEASCAN MARINE FOUNDATION, Goa / Date of Issue - 15/01/2022
STCW-SECURITY TRAINING FOR SEAFARERS WITH DESIGNATED SECURITY DUTIES CERTIFICATE,
SEASCAN MARINE FOUNDATION, Goa / Date of Issue - 25/01/2022
IOSH MANAGING SAFETY
ASTUTIS Middle East, / Jun 2020 - Present
IELTS CERTIFIED
IDP / Aug 2019 - Nov 2019
BEHAVIORAL BASED INTERVIEW TRAINING
Jumeirah Training Departmental / Aug 2019
CONFLICT RESOLUTION WORKSHOP
Jumeirah Training Departmental / Jun 2017
FINANCIAL AWARENESS FOR NON-FINANCIAL MANAGERS
The Emirates Academy / Apr 2013
EFFECTIVE HOUSEKEEPING MANAGEMENT
The Emirates Academy / Sep 2009
FLEXIBLE ROSTERING
The Emirates Academy / Nov 2006
PERFORMANCE COACHING
Jumeirah Training Departmental / Jun 2016
SUPERVISORY TIME MANAGEMENT
Jumeirah Training Departmental / July 2016
7 HABITS OF HIGHLY EFFECTIVE PEOPLE
Project Management Institute / May 2010
GREAT LEADERS WORKSHOP
Project Management Institute / Feb 2009
WORKING SMART WITH MICROSOFT OUTLOOK
July 2007
EFFECTIVE BUSINESS WRITING
Dynamic Learning Training and Development Solutions / Oct 2011
GROUP TRAINING TECHNIQUES
Dynamic Learning Training and Development / Dec 2004
TASK TRAINING TECHNIQUES
Dynamic Learning Training and Development / Nov 2004
RISK ASSESSMENT IN PRACTICE COURSE
ASTUTIS Health, safety and Environment / Sep 2016
EXTRA-CURRICULAR ACTIVITIES
World Government Submit
UAE, Ministry of Cabinet Affairs the Future / Feb 2017 - Feb 2017 / Dubai
In recognition of your outstanding performance and Cooperation for the World Governing Submit
Acted as team leader for 50 cleaners with the objective of providing daily assistance to the company's customer service department.
Princess Haya Award for Special Education
Executive Committee / Nov 2009 - Nov 2012 / Dubai
• Ensured every team member was responsible and accountable for meeting brand and performance expectations.
Trainer of the month
Jumeirah International / July 2020 - Sep 2009 / Dubai
In recognition of achievement as a Departmental Trainer contributed to the success of Madinat Jumeirah
Outstanding Colleagues Award - Leader Award
Madinat Jumeirah / Oct 2018 - Dec 2018 / Dubai
In recognition of outstanding work and dedication to Jumeirah
Outstanding Colleagues Award - Leader Award¬-Nominee
Madinat Jumeirah / Nov 2016 - Jan 2017 / Dubai
In recognition of outstanding work and dedication to Jumeirah
Colleague of Exceptional value
Jumeirah International / Sep 2007 - Sep 2008 / Dubai
In Recognition of outstanding work and dedication to Jumeirah
Colleagues of the month
The World Trade Centre hotel / July 2020 - Dec 2003 / Dubai
In recognition of hard work, efforts and dedication to the job and outstanding contribution to the success of The World Trade Centre hotel
Idea of the Year
Madinat Jumeirah / 2009 / Dubai
In recognition of Idea of the year and dedication to Jumeirah
