Experience:
Strong operational experienced general manager in hospitality & Management, leisure, travel & tourism industry, food
and beverages, skilled in Hotels & Resorts operations, Sales and Marketing Management with Building and lead high
performing teams to deliver the guest and customers services in high standards, create a professional strategy based on
the organizations that I work with.
Focused to drive the performance and development to deliver the highest guest satisfaction. Always coordinate with hotel
teams to develop strategies and plans to ensure the attract, identify, develop, engage and retain the best talent in the
hospitality and tourism industry.
Strive to deliver a hospitality experience that is beyond expectation and creating memorable moments for our guests and
clients
Education:
Higher diploma rates n hospitality and tourism management
Skills:
Full operations and management skills
Additionally:
Managerial
• Plan, forecast, and budget the revenues & cost for the Hotel.
• Create work environment that is high in employee morale and provides constant learning and development and use
the feedback from Employee Satisfaction Survey to draw an action plan.
• Recruitment and Performance Appraisal / Management of the employees in the hotel.
• Develop and implement the Annual Strategy linking the hotel’s objectives to the overall company strategy.
• Constantly benchmark and innovative both products and services in line with the changing customer expectations.
• Create a culture of alignment between individual and the hotel objectives.
• Drive a Performance culture through all levels of employees at the organization and workplace.
