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WORK EXPERIENCE Executive Secretary 1st October, 2019 - to present Office of the Chairperson, Board of Directors, Kenyatta University Teaching Referral and Research Hospital, Nairobi Duties • Providing general day-to-day administrative support to the office of the Chairperson, Board of Directors, colleagues, and other external stakeholders towards the realization of the organization’s vision and mission. • Maintaining and managing the Chairperson’s Diary • Co-ordination of both local and international travel schedules for the Chairperson and other accompanying executives • Maintaining a rigid filling system guided by the ISO 9001: 2015 quality management standards on record keeping. As a trained QMS ISO 9000:2001 internal auditor • Handling correspondence directed to the executive • Maintaining good work ethics and organization integrity at all times. • Managing office float and accounting for office expenditures • Maintaining an updated office inventory and ensuring new office supplies are ordered on time • Ensuring office equipment and facilities are well maintained and serviced as scheduled • Fielding queries from staff and clients • Printing, scanning, e-mailing and distribution of hard copies of documents • Ensuring teamwork with colleagues in the office for efficient workflow • Supervision of Junior staff under me Kenyatta University, Nairobi, Kenya 1999 to September, 2019 Started out as a clerk typist and through hard work have been able to rise through the ranks as shown below Senior Secretary November -2017 – October 2019 Office of the Dean, School of Architecture and the Building Environment, Duties • Managing Dean’s diary • scheduling and organizing Schools’ executive and school examination board meetings • Regular updating staff members in the school on important activities via emails, WhatsApp and other approved social forums • Composing at speed day-to-day memos, letter and reports for the dean’s signature • Maintaining a rigid filling system guided by the ISO 9001: 2015 quality management standards on record keeping. • Provide general support to fellow colleagues and other clients • Taking minutes during the various QMS Audit committee meetings • Ensuring the School and all departments are compliant with ISO 9001: 2015 • Supervision and guiding of junior officers • Any other duty assigned to me by the Dean. Senior Secretary March 2016 to 2017 Office of the Deputy Vice-Chancellor (Administration) Duties • Ensuring the office of the Deputy Vice-Chancellor (Administration) meets the ISO 9001: 2015 compliant standards • Exercising discretion and confidentiality with sensitive personnel records within the division • Managing and daily updating the Deputy Vice-Chancellors diary to ensure no meetings are missed • Scheduling of various committee meetings • Ensuring a rigid and a well-maintained filing system for easy retrieval of documents • Timely dispatch and distribution of incoming and outgoing mail • Responding to routine letters and emails from staff and outside the organization • Operating of available office equipment • General support to customers and fellow workmates • Any other duty assigned to me Executive Assistant Secretary May 2011 – March 2016 Chief Executive Officer, Kenyatta University Responsibilities • Management of the CEO’s diary by ensuring executive’s meetings and appointments are scheduled appropriately • Ensuring (as an internal Auditor) that the office is compliant with the ISO9001: 2015 standards in terms of documentation, record keeping, and general office day-to-day operations • Ensuring prudent utilization of office petty cash and office imprests and accounting for them accordingly • Supervision of Junior staff in the office • Maintaining an updated office inventory and ensuring new office supplies are ordered on time • Providing general support to the organization’s executives, colleagues and other external stakeholders • Ensuring CEO’s travel arrangements including hotel bookings, flight booking and airport transfers (where applicable) are well co-ordinated • Daily dispatch of acted upon correspondences by the executive and channeling them to the relevant recipients Secretary January 2002 – May 2011 Office of the Deputy Vice-Chancellor (Finance, Planning and Development), Kenyatta University • handling of visitors and attending to them accordingly • processing of incoming and outgoing mail • monitoring stock levels and ordering supplies in good time • booking flights, hotel rooms, for the executive • typing office correspondences for my superior Clerk typist May 1996 – January 2002 Office of the Director, International Summer - programmes and Linkages Board, Kenyatta University Responsibilities • Arranging for travel for international students coming for exchange programmes at the University • Accompanying them to various tourist destinations in the country such as maasai mara, Mombasa, Malindi and rural settings • Typing of manuscripts • Filing of documents • Receiving and directing visitors accordingly • Answering and directing calls and passing on messages to the right recipient within the organization • Any other duties assigned to me

EDUCATION HISTORY Bachelor Business Administration October 2017 Kenya Methodist University (2nd class honors, Upper division) Diploma, Business Human Resource Management 2004 – 2006 Premise Africa Development Institute, Nairobi Certificates in Secretarial Studies 1996 – 1998 Bureau Training and Consultancy, School of Business. Kenyatta University, Certificate in computer applications 1999 African Virtual University Kenya Certificate of Secondary Education, Kiranga 1991 – 1994 Secondary School, Muranga. Attained Grade C+.

PROFESSIONAL TRAINING 28th - 29th, 2018 Internal Auditor Course (ISO 9001: 2015, SGS Academy, Nairobi 3rd March 2017 Risk-Based Thinking Training Course, based on ISO 9001:2015() by SGS Academy, Nairobi 25th – 28th Feb 2014 Public Relations and Customer care course, Regional Centre for Capacity Development, Kenyatta University 19th – 23rd Nov. 2013 Advanced Executive Secretaries/Personal assistants- International Symposium at the Park Inn Hotel, Sandon, Johannesburg, South Africa 12 – 14th Sept. 2011 Internal Quality Auditing course for Quality Management systems, Nairobi, Kenya 29th Sept – 3rd Oct, 2008 Executive Secretaries/Personal Assistants course at Silver Springs Hotel, Nairobi 17th November, 2019 Customer care skills certificate, Kenyatta University 27th June – 1st July, 2006 Certificate of participation – HIV/AIDS tool Kit Workshop held at Kenya School of Monetary Studies, Nairobi

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AWARDS & RECOGNITION December 2012 Exemplary Performance Award in recognition and appreciation for the demonstrated commitment and hard work March 2016: Letter of Appreciation for exceptional services at the University December 2002 Worker of the Year Award (Runners Up) ADDITIONAL ROLES September 2011 to October 2019 - University’s Internal Auditor/Champion for the Internal international Standards Organization ISO 9000-2015 Responsibilities • Evaluate the organization’s processes for compliance with quality requirements • Periodically inspect and calibrate auditing tools • Assist in the development of audit plans, schedules • Participate in quality audits within the organization • Identify processes and situations where the organization is meeting requirements of falling short and advising accordingly. • Assist audit teams in developing audit reports and follow up • Develop international auditing/testing paraments February 2019 - Appointed as School’s Quality Management Systems Champion for the ISO 9000-2015 Mandate • Assessing and updating compliance by the School and departments to all relevant quality systems requirements by the University as per ISO 9000-2015 requirements • Formulating a QMS systems review calendar to offer guidance of activities in tandem with the University’s QMS annual schedule July 2002 t0 2016 Member of the University High Profile guests ushering team during special occasions such as graduations, international conferences Responsibilities  Distribution of event programs and other relevant materials relevant to the occasion/event  Receiving guests and escorting them to their designated sitting areas and ensuring they are comfortable  Always Maintaining professionalism and good etiquette  Ensuring a high level of cleanliness at the venue  Being aware of and enforcing appropriate house rules April 2006 – August 2011- Secretary to the University Newsletter committee (a Bi publication from the CEO, Kenyatta University Responsibilities • Taking minutes during meetings • Keeping of meeting records • Scheduling of meetings in consultation with the Chair of the Committee • Receiving of articles for publications in both soft and hard copies for consideration by the committee • Facilitation of the distribution of the newsletter upon approval • Ensuring timely production of the newsletter by fast-tracking the process Community Service: • Member of St. Peters Small Christian community, Membrey, Park Estate, Ruiru, involved in community service for the needy • Secretary of Membkire Self Help group – a community self-help investment group, focusing on individual /group development projects • Treasurer to the local community residence court association, ensure prudent use and allocation of contributed funds relevant projects within the court