Resume IT Support, Office Administrator, Cyber Security, Sales, Markering in Qatar Doha

2019-2022 BIZZLAB (Speak Out Media Group) Role: Marketing & Media Support Technologies used: Wordpress | MailChimp | Sprout Social | Lightroom | Social Media | Hootsuite Description: I am in charge of the marketing & media department. My responsibilities include video production, photography,social media management including content creation ideas, post-management, awareness campaigns, and engagement. I am also tasked with all aspects of IT Support. Additionally, I support marketing activities by analyzing client feedback, handling queries, interacting with potential clients to inform them of our services, and resolving customer issues. Project: Project Mgt Speak Out Media Group Period: 2 yrs Role: Marketing activities, IT Support , and Media Campaigns. Technologies used: Premiere Pro | Lightroom | YouTube Description: In charge of video production, editing and posting on Youtube, social media and website management Moreover, I manage customer interaction channels including email, phone, social mecia, and in person interactions. 2019-2020 ICT Authority Role: Graduate Trainee Technologies used: Microsoft Power BI | Moddle | Microsoft Office | Adobe Reader Pro | DLP Dashboard Description: I have been in charge of digital content development, managing digitization of records, report writing, and IT Support. Moreover, I have been involved in all aspects of the Digital Literacy Programme Project: Kenya National Examination Council Period: 3 weeks (2019, 2020 & 2021) Role: Data Capture Technologies used: KNEC Dashboard Description: As part of the KNEC marking process of 2019,2020, and 2021 I was tasked with being a Data Capturer. I had to manage inputting data into the system with extremely limited time allocated. The task required accuracy and no room for errors. The input of data capturers through teamwork ensured the KCSE exam was released on schedule, and task completed way before the deadline.

Period Institution Certificate 2013-2018 Moi University BSc. Information Sciences, Second Upper Division 2009-2012 Nakuru High School KCSE Mean Grade B 2001-2008 Central Primary School KCPE Mean Grade A

Area 1 (Cyber Security) Security | Technology: Cognitive Security | Cybersecurity attacks | Threat | Vulnerability | Tools | Technology: IBM X- Force | Incident Response Platform | QRadar SIEM | IBM Security Immune System | Processes | Technology: Application Scans | Broken Authentication | Function- level Access | Sensitive Data Exposure| Management | Technology: Security Breach | Security Misconfiguration | Security Scans | Security Testing| Area 2 (Website Design) Activities | Technology: Keywords Research | Competitor Research | Business Profile & Management | Content Copywriting Management | Technology: Website Copywriting | Website Design | Search Engine Optimization(SEO) | Processes | Technology: Content Copywriting | Design Structure | Optimization | Keyword Research Tools | Technology: Google Ads | Google Search Console | Google Business Manager | Wordpress| Wix Area 3 (Digital Skills) Tools | Technology: SEO | Content Marketing | Social Media | Analytics | Insights Aspects | Marketing: Display Advertising | Search Advertising | Email Marketing | Area 4 (Photography) Activities | Technology: Corporate content | Fashion Photography | Event Coverage | Portraits | Production | Technology: Product photography | Concert Photography | Editorial Photography | Area 5 (Videography) Editing | Technology: Colour correction | Colour Grading | Editing | Production | Technology: Filming | Corporate videos | Channel management | Event Coverage | Area 6 (Social Media Management) Activities | Technology: Social Media schedule | Social Media management | Brand Awareness | Management | Technology: Content Creation | Engagement | Awareness | Tracking performance | Area 7 (IT Management) Activities | Technology: Desktop Support | Troubleshooting | Software Management | Hardware Maintenance Management | Technology: Team Viewer | RemotePC | Chrome Remote Desktop | SAP Cloud for Service | Area 8 (Research Skills) Activities | Technology: Data Gathering | Analysis | Insight | Presentation | Customer management | Complaints Tools | Technology: Slack | Gantt | Grammarly | SPSS | Microsoft Excel | Google Adwords | IBM Data Area 9 (Customer Care) Activities | Technology: Queries | Processing orders | Transactions | Resolving issues | Predictive Analytics Tools | Technology: Slack | Sprout Social | MailChimp | Phone support | Live chat |

English

Other skills and interests Business and Academic Research writing Writing: Presentations | Articles | Blogs | Website content | Research: Business proposals| Business Plan | Project Management | Competitor Analysis | Community Volunteer Activities Volunteer: Nature conservation | Charity activities | Community sports tournaments | Sport Activities Interest: Football | Badminton | Hockey |