Experience:
CUSTOMER SERVICE ASSOCIATE
Assign in MFPD (Meat/Fish/Pork/deli) counter serving
customers order slicing, cutting, weighing and pricing the
products.
• Checking individually to avoid damages or spoilages.
• Remove outdated and damaged products from shelves and
put in quarantine area.
• Observe sanitation and safety procedures to offer quality
services.
• Keep the store shelves loaded with product all the times.
PROMOTER
May 2018-present
• Sampling products on deli, bakery, fruit and vegetable section
by providing information on promoted products.
• Product knowledge and customer service is highly important.
TRAININGS:
Academy of Cheese
Level One: Associates
With Mr Edward Charles Goodman
Company Director of TCS Export LTD
Cheese Masterclass with Artigraze Artisinal Grazing Boards
Shaheera, Soha and Fatima – cheese aficionado who create
cheese boards are team up with Alosra to conduct training and
lessons
IG : @Artigraze
SALES ASSOCIATE
Bahrain
May 2017 - Apr 2018 • Merchandise and selling sportswear.
• Shelves stocking, product display, pricing and clean-up of the
store
• Stay up to date to the promotions, new prices, new stocks and
new arrival items.
CASIER/ CUSTOMER SERVICE
Bahrain
Sep 2012 - Apr 2017
• Cashiering job and assisting customers on their needs before
billing.
Customer Service
• Responsible on customer’s inquiries, questions, clarifications
and complains on products and services.
OFFICE ASSISTANT
Bukidnon,
PHILIPPINES
Apr 2011 - Jan 2012
Company's information : SUGARCANE and CEMENT
SUPPLIER
• In-charge of the driver’s deliveries, and cost of petrol to their
vehicles.
• Communicate with customers order, delivery information,
queries,
and clarifications.
• Office procedures like photocopies of documents, sending
emails, accepting calls and call backs and follow-ups.
• Manual recording depending on the manager order in every
transactions
Education:
Bachelor of Science in Office Administration
Major : Office Management
June 2006 – April 2010
Skills:
Customer Service
Adaptability
Problem Solving
Teamwork
Leadership
Additionally:
my experiences in this industry helped me mold and made me better in my decision making.
