Resume Junior Product Manager in Russia Moscow

GfK Rus Moscow, www.gfk.ru Media, Marketing, Advertising, PR, Design, Production • Marketing, Advertising, Designer, Event and PR Agencies Marketing & Consumer Intelligence consultant Domain: Marketing research in the field of consumer goods. Responsibilities: - Sales department support: financial assessment of projects, preparation and verification of client proposals, preparation and protection of analytical presentations; - Consulting and work with international clients in the field of consumer goods of different trade (major and small domestic appliances, children's goods market): preparation of reports, analysis and interpretation of data; - Conduction of recommendations for the strategic development of client companies. Russian Broadcasting and Alert Networks’ Federal Unitary Enterprise Moscow, rsvo.ru/moscow/ Government Organizations • Governmental Organizations Marketing and PR Analyst - Conducting of a plan for analytical work, research, collection and processing of data, preparation of reports and recommendations for the sales department; - Search for new markets, assessment of market potential and assessment of investment projects up to 120 million rubles. (NPV, IRR, payback period, profitability); - Monitoring the activities of competitors, purchasing third-party reports and further work with them; - Participation in conferences and exhibitions on integrated security systems; - Interaction with the Ministry of Defense, the Government of Moscow and the Ministry of Emergencies; - Creating checklists, questionnaires. The Envoy Enterprise Co. LTD. Metallurgy, Metalwork • Ferrous Metallurgy Products (Promotion, Wholesale) Marketing Research Manager Area: research of the Russian and foreign markets in terms of the refractory and foundry industry. Full cycle marketing research. Consulting. Responsibilities: - Market research (Russia, Poland, Belarus, Ukraine); - Competitive analysis: analysis based on primary and secondary sources of information; - Determination of the potential of export directions; - Compilation of databases: provision and updating of information on customs statistics, work with financial statements of companies; - Research of a product, consumers, sales structure; - Comprehensive analytical support; - Experience in analytical calculations based on Excel (formulas, pivot tables, graphs / charts, conditional formatting). Research examples: "Market analysis of the refractory and foundry industry in Eastern Europe 2019" (available upon request). Tinkoff Bank Credit Systems Moscow, www.tinkoff.ru/eng/ Financial Sector • Banking Specialist of Incoming Requests - Processing and distribution of more than 270 incoming calls per day; - Consulting current and potential clients about the bank's products: credit and debit cards with a limit of up to RUB 700.000, deposits, car loans; - Hotline service: handling complaints and suggestions, which make up about 12% of all calls; - Fulfillment of KPIs for the main criterion: FCR - 70-75%, AHT - 6-10 minutes, AAR - 5-8%, NPS & CSAT - 90-93%; - Work with the omnichannel contact center AVAYA.

2020 National Sun Yat-sen University (NSYSU) Global Human Resource Management English MBA Program 2018 Moscow State Technological University (MIREA) Innovation Technologies in Mechanical Industry, Specialist of Innovation Tecnologies

Data Analysis Work experience on Asian market SPSS Analytical skills Market Research MS Office

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I am a marketing solution consultant with engineering background seeking a career in a consulting industry. I am selfmotivated and oriented on building a long-term relationship with a company.