Customer Service Representative
Culture - Hostess - Services sector
Experience:
Recent Work expeerience as a Logistics Assistant performing a number of duties.
Taking inventory of the goods and items to be delivered to the customers.
DispaTching trucks before the set dispatch time.
Tracking the trucks through the C-track system and reporting any issues affecting the deliveries.
Navigating the ERP system in supporting the daily dealings of the orgaanization.
Education:
Online diploma in Human Resource Managment
Skills:
Customer Service
Data entry
Excellent comunication skills
Microsoft Word
Excel
Additionally:
Additional work experience in Customer Service
Handling large amounts of incoming calls
Responding to customer queries and inquiries on social media
Suggesting additional products to the customers that the company offers.
Recording customer's account information.
