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WORK HISTORY 02/2018 - Current Project Coordinator Al Wasel Aluminium and Glass Contracting - Dubai, UAE • Maintained project schedules by managing deadlines and adjusting workflows to suit. • Worked with project teams to define realistic scope, deadlines and budgets. • Maximised communication and transparency between clients, internal departments and stakeholders. • Implemented critical path method to deliver projects on time and within budget. • Enhanced project transparency and accountability with rigorous evaluation and record-keeping. • Outlined scale of jobs, closures and costings.• Documented completed hours and budget expenses for accurate project invoicing. Restaurant Manager Faris Usman restaurant - Sharjah, Duba 12/2015 - 11/2017 • Strategically reviewed and planned restaurant staffing levels based on evolving service demands. • Encouraged feedback from restaurant customers, using insights to implement positive process changes. • Analysed operations to improve restaurant efficiency and service levels. • Delivered in-depth training to customer-facing staff, promoting strong service performance. • Organised special events and functions, including receptions, parties and corporate lunches. • Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales. Driver Govan International - Dubai, UAE • Offered flexible working patterns to meet peak business demands • Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security. • Retained excellent local area knowledge to plan optimal routes. • Handled customer complaints with professionalism. • Achieved high customer ratings on mobile booking systems

Intermediate Board of Intermediate Education – India

Talented Project Coordinator and manager with 17+ years of experience in business operations and team oversight. Looks for opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems. SKILLS Document control• Resource planning• Project scheduling• Project status reporting• Strategic planning• Logistical planning• Customer interaction and engagement

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CONTACT Dubai, UAE +...442 [email protected]