Transport - Service - Machines
Experience:
December 2012 - Saudi Arabia
UNITED MOTORS COMPANY
Costing & warranty Administrator
Ensure all policy claims are quickly dealt with customers.
Effectively control retail dealer’s input/output claims.
Be actively involved in costing and ensure the procedure.
Prepare all warranty claims submission for payments.
Ensure repair orders are closed within the time required.
Ensuring accuracy with data processing.
Reducing and managing repair order.
Ensuring parts costing are completed with accuracy.
May 2011 - November 2012
Hinduja Global Solutions Tamil Nadu, Inida
Customer relation officer
Responding customer inquiries via phone,mail and in-person.
Direct customers to online resources.
Update customer records in the system,including notes about interactions.
Pitch ideas for improving customer care.
Attend weekly staff meetings and getting clarification and implementing.
Participate in team building activities.
Develop a report with customers,encourage customers to complete surveys.
Make recommendations to management to improve customer experience.
July 2010 - March 2011
Intervida Awakening Jakriti, Tamil Nadu INDIA.
Field coordinator
Improving better teaching learning methods in schools.
increasing interest and participation among children.
Promoting conductive environment in schools.
improving awareness among parents regarding their child’s education.
To motivate for the children and giving confident to perform in education.
Personality of the students for competitive exam, sports cultural program.
participate of community student’s parent , local bodies for the sustainability of hostel.
Education:
Annamalai University , Tamil Nadu, India
MBA (Master of business administration in Human Resources and management)
Muslim Arts College, Tamil Nadu , India
BSC (Bachelor Of Computer science)
Skills:
Claiming processing ,Policy Update Coordination
Amount Calculation, Interpersonal skills.
Invoicing & billing , Billing process management.
Administrative support, Form preparation.
Language skills:
Arabic
English
Hindi
Additionally:
I have curiosity to learn new things which takes me one step forward. I want enhance my knowledge in order to serve the company in a better way. I am a quick learner, hard worker, disciplined and also adaptable to any environment.