Experience:
Jan ’05 – Present Florist at Twigs and Flowers
Responsibilities:
Ensuring that flowers are properly watered and stored to prevent wilting.
Selecting and arranging flowers and decorative items to create standard and customized floral arrangements.
Serving in-store customers and processing payments.
Maintaining an adequate supply of wires, foams, ribbons, tapes, and other decorative supplies.
Ordering fresh flowers from wholesalers and growers as required.
Maintaining an accurate record of floral arrangement orders, special requests, and delivery information.
Advising customers on the proper care and maintenance of their selected floral arrangements.
Consulting with clients to determine their preferences and specifications before designing customized floral arrangements.
Jan ’05 – Present Butcher/Meatshop Vendor/Packer
Responsibilities:
• Ensuring the availability of wide range of quality well cut meat for customers.
• Cutting, boning and trimming meat in a way that keeps wastage to a minimum.
• Carrying out temperature checks on meat and recording the readings accordingly.
• Using cutting machinery to cut and prepare meat so that it looks appealing.
• Weighing portions of meat, wrapping it up and then handing it to a customer.
• Weighing up portions of meat, wrapping them up & then handing them to customers. • Taking cash payments from customers who want to buy meat. • In quiet periods carrying out various cleaning and administrative duties.
• Making sure the fridge is at the correct temperature to store meat so that its safe.
• Dealing with customers who want refunds or who are making complaints.
July ’10 – Dec ‘19 Supervisor in Business Process Outsource Industry
Demonstrated excellent service and handles and monitors 15 agents to improve their performance. Awarded as the Most Effective Supervisor. Consistently earned Diamond Sales Award each quarter. Kept up with customer and sales paperwork regularly. Also, demonstrated excellent customer service and sells different products and services. Consistently earned Diamond Sales Award each quarter. Kept up with customer and sales paperwork regularly.
Education:
Bachelor of Science in Business Administration major in Management (4th yr undergraduate)
Skills:
Always have the initiative to do task well
Very determined & passionate with what I am doing
Giving customers advices on what needs to be done with the products or servixes they acquire
Have high standards of personal hygiene, ethics and professionalism.
Always smartly dressed to impress & know how to wear safety clothes like hairnets.
Maximising customer interaction at every opportunity by carefully listening to them
Additionally:
A competent and reliable Employee who has superb skills and a proven record of being successful retail. I am very good at working in a front line position dealing with members of the public. More than able to work in a physical environment, where I have lift heavy loads and remain standing on my feet for long periods of time. Always have the initiative to do what needs to be done to reach sales targets and increase profitability. Right now, I am looking for a suitable position with a company that has an excellent reputation and a large customer base.
