Experience:
Jan ’05 – Present Florist at Twigs and Flowers
Responsibilities:
Ensuring that flowers are properly watered and stored to prevent wilting.
Selecting and arranging flowers and decorative items to create standard and customized floral arrangements.
Serving in-store customers and processing payments.
Maintaining an adequate supply of wires, foams, ribbons, tapes, and other decorative supplies.
Ordering fresh flowers from wholesalers and growers as required.
Maintaining an accurate record of floral arrangement orders, special requests, and delivery information.
Advising customers on the proper care and maintenance of their selected floral arrangements.
Consulting with clients to determine their preferences and specifications before designing customized floral arrangements.
Jan ’05 – Present Butcher/Meatshop Vendor/Packer
Responsibilities:
• Ensuring the availability of wide range of quality well cut meat for customers.
• Cutting, boning and trimming meat in a way that keeps wastage to a minimum.
• Carrying out temperature checks on meat and recording the readings accordingly.
• Using cutting machinery to cut and prepare meat so that it looks appealing.
• Weighing portions of meat, wrapping it up and then handing it to a customer.
• Weighing up portions of meat, wrapping them up & then handing them to customers. • Taking cash payments from customers who want to buy meat. • In quiet periods carrying out various cleaning and administrative duties.
• Making sure the fridge is at the correct temperature to store meat so that its safe.
• Dealing with customers who want refunds or who are making complaints.
July ’10 – Dec ‘19 Supervisor in Business Process Outsource Industry
Demonstrated excellent service and handles and monitors 15 agents to improve their performance. Awarded as the Most Effective Supervisor. Consistently earned Diamond Sales Award each quarter. Kept up with customer and sales paperwork regularly. Also, demonstrated excellent customer service and sells different products and services. Consistently earned Diamond Sales Award each quarter. Kept up with customer and sales paperwork regularly.
July ’10 – Dec ‘19 Supervisor in Business Process Outsource Industry
Demonstrated excellent service and handles and monitors 15 agents to improve their performance. Awarded as the Most Effective Supervisor. Consistently earned Diamond Sales Award each quarter. Kept up with customer and sales paperwork regularly. Also, demonstrated excellent customer service and sells different products and services. Consistently earned Diamond Sales Award each quarter. Kept up with customer and sales paperwork regularly.
Education:
Business Admjnistration major in Management (4th yr undergraduate)
Skills:
Can work in minimal supervision. Take initiative. Very determined and passionate with what Is assigned to me
